跳到哪一页？

开始之前，
先了解一下您的生意

2 个问题，约 20 秒

上一位客户的回答还在，要继续吗？
Previous answers were found. Continue?

✓认证与合作伙伴Certified & partnered

先了解您的生意

点选最符合的答案 Tap the answer that fits best

0 / 2

What industry are you in?

您属于什么行业？

请回答这一题 Please answer this one已跳过 Skipped

Are you currently using any AI Chatbot?

您目前有在使用 AI Chatbot 吗？

请回答这一题 Please answer this one已跳过 Skipped

回答完两题后按 Done

多渠道 Multi-channel

Channels

所有渠道，一个系统

WhatsApp、Facebook、Instagram、Telegram 的讯息，全部流进 ChatsHero。团队在同一个地方回复，不用再切换不同 App。

📥一个收件箱，看到所有客户

🤖每个渠道，AI 都一样秒回

👥自动分配给对的同事跟进

WhatsAppBusiness

☁

WhatsAppCloud API

FacebookMessenger

InstagramDirect

TelegramBot

更多& More

ChatsHero全渠道收件箱

Team Inbox团队收件箱

全部 All ▾

Jason LeeHi，请问还有现货吗？10:30 AM

Sarah Wong可以给我更多资料吗？10:28 AM1

Alex Tan有寄去新加坡吗？10:25 AM2

Nurul A.Berapa harga pakej ni?10:20 AM1

Daniel Lim好的，谢谢！10:16 AM

+60 12-345 6789几时可以送到？10:15 AM1

Jason Leevia WhatsApp Business

👤 小陈

Hi，请问还有现货吗？10:30 AM

🤖 AI 回复有的！现货有 12 种颜色 🎨 需要我发照片给你参考吗？10:30 AM ✓✓

输入回复…发送 Send

示例画面 Sample view

三代 Chatbot 对比

问题不在 AI，
在于你用的是哪一代

同一个客户问「绣眉多少钱？」，三代 chatbot 的回答差很多。

1st Gen第一代

Keyword-based关键字

大概怎么运作

有什么绣眉服务？多少钱？

设定的关键字：价格地址营业时间

✗ 找不到关键字

抱歉，我不明白 🙏
请输入：1 价格　2 地址　3 营业时间

客户觉得麻烦，离开了

No AI at all
只认 keyword
很多东西要一个一个 set
客户打不中 keyword 就不会触发
Not flexible

2nd Gen第二代

Knowledge-base AI知识库

大概怎么运作

✍️ 老板自己写 Prompt 测试

你是美容院的客服… 规则 1：绣眉 RM600 规则 2：回答要简短规则 3：要问客户眉型…

绣眉多少钱？

我们的绣眉 RM600 哦 😊

↻ 忘了这个月 RM500 优惠，又要改 prompt…

要自己写 prompt
Not user friendly
你得先学会怎么训练 AI
Prompt 要一直 fine tune

3.0

AI Agent智能代理

大概怎么运作

🎤 0:12 🖼️ 宣传图 📋 贴上价钱

① PLAN · AI 先和你一起规划服务与优惠价：RM600 → RM500 第一次做的客户，先讲眉型收资料预约，通知同事

② BUILD 完成 ⚡

绣眉多少钱？

野生眉 / 粉雾眉原价 RM600，🔥 这个月优惠 RM500。第一次做的话，我发眉型比较给你看 ☺️✓✓

AI 会先和你一起 plan
AI builds it for you
完全不用写 prompt
User friendly，谁都会用

Voice input、screenshot、copy & paste 都行，AI 自己学，自己建。

示例画面 Sample view

智能收件箱 Smart Inbox

Smart Inbox

AI 帮你整理每一个客户

所有渠道，一个收件箱WhatsApp、FB、IG 都在这里

AI 自动标记客户状态Hot · Warm · Cold，一键筛选

分配给团队同事谁跟进，一目了然

知道客户从哪个广告来广告带来多少生意，看得到

1WhatsApp、Facebook、Instagram 的讯息，全部在同一个收件箱管理

2AI 看对话内容，自动贴上 Hot Warm Cold 标签，一键筛选

3点一下，就能把客户分配给团队同事跟进

4客户从哪个 Facebook 广告进来，一看就知道

真实系统画面 Real system screenshot

AI 训练 AI Training

AI Training

像聊天一样，训练你的 AI

Plan 规划模式和 AI 讨论回复 SOP、找点子

Build 建立模式直接叫 AI 建好流程和设定

用语音讲给 AI 听不用打字，讲完 AI 就懂

上传截图，AI 照着建对话截图丢进去就可以

Yes. For the Birdnest demo, I'd add this flow:

1. Collect and validate all order details.

2. Show the complete order summary and total.

3. Ask the customer to confirm the order.

4. After confirmation, display example bank-transfer instructions:

:::keep

Payment Instructions

Bank: Example Bank

Account Name: Birdnest Demo Sdn. Bhd.

Account Number: 1234567890

Amount: RM [confirmed total]

Please make the transfer and send us the payment receipt here.

The team will verify your payment and confirm the order.

:::

5. Store the order as awaiting payment.

6. Notify human staff for payment verification.

7. Never mark the order as paid until staff confirms it.

The bank details above are dummy example details and should be replaced with the real business account before going live.

Would you like the demo to request a transfer receipt after showing these instructions?

照这 3 张对话截图的回复方式，帮我建好流程

✦

好的！我先看看这 3 张截图，再照同样的语气帮你建好流程。

✓读取对话截图（3 张）

✓分析回复语气和常见问题

✓建立流程：询问配套 → 付款方式 → 收据核对

✓建立 2 个自动回复模板

✓设定转人工：收到收据时通知同事

✅ 完成！流程已经建好，你可以马上测试。

Build a flow that replies like these 3 chats

✦

Sure! I'll read these 3 screenshots first, then build a flow in the same tone.

✓Reading chat screenshots (3)

✓Analysing reply tone and common questions

✓Building flow: packages → payment → receipt check

✓Creating 2 auto-reply templates

✓Setting handover: notify staff when a receipt arrives

✅ Done! Your flow is ready to test.

Build✓

Plan

Build⌄

正在录音 0:08

帮我设定：客户下单后先确认订单，再发银行转账资料，收到收据后通知同事

Birdnest 燕窝

有什么配套？我们有 3 个配套 🎁 A 配套 RM88，B 配套 RM168…

🖼️ 对话截图1.png

Birdnest 燕窝

可以怎样付款？可以银行转账 🏦 下单后我发户口资料给你

🖼️ 对话截图2.png

Birdnest 燕窝

已经转账了 🧾收到！同事核对后马上通知你 ✅

🖼️ 对话截图3.png

照这 3 张对话截图的回复方式，帮我建好流程

1Plan 模式：先和 AI 讨论回复 SOP、流程和点子

2切换到 Build 模式，AI 直接帮你建好流程和 chatbot 设定

3按麦克风用语音讲，AI 自动听懂，帮你建立

4上传几张对话截图，AI 照着回复方式帮你建好

真实系统画面 Real system screenshot

自动建立 Auto build

Auto Flow

建好之后，流程自动拉好

AI 自动拉流程发文字、发图片，一步接一步

连接 AI Agent 处理自动配好工具，查时段、登记、同步表格

Knowledge Base 喂 FAQFAQ 自动给 AI，回答有根据

TRIGGER FIXED FLOWStart node

✦ AI

Send text 1SEND MESSAGE

「一帆风顺·横幅」这些是我们公司的热卖款…

✦ AI

Send image 2SEND MESSAGE

✦ AI

Send image 3SEND MESSAGE

✦ AI

Send image 4SEND MESSAGE

✦ AI

Send image 5SEND MESSAGE

✦ AI

Call AgentAI 接手处理

ROOT AGENTchatshero_sales_agent

LLM AGENT

gpt-5.6-terra

ChatsHero sharing-session assistant that presents the AI Agent flow and registers customers for live calendar slots.

✓ 已学会 FAQ

FUNCTION TOOLget_channel_context

FUNCTION TOOLfind_sharing_session_slots

FUNCTION TOOLregister_sharing_session

FUNCTION TOOLsync_lead_to_google_sheet

FUNCTION TOOLhandle_sharing_session_reminder

KNOWLEDGE BASEsearch_knowledge_base

Chatshero FAQ

📄 价格与配套

📄 付款方式

📄 配送与安装

✓ 流程已建好，AI 已上线

示例画面 Sample view

1AI 自动把流程一个个拉好，发文字、发图片都连起来

2流程接到 AI Agent，工具自动配好：查时段、登记、同步 Google Sheet

3Knowledge Base 把 FAQ 自动喂给 AI，客户问什么都答得准

行业示范 Industry demos

Industry Demos

选一个行业，看 AI 怎么做

点一个行业，进入它的示范

Car Tyre Demo

轮胎店 AI，从头到尾怎么做

客户询问，AI 马上问尺寸中英双语欢迎，用图片教客户看轮胎尺寸

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有 185/65R15 吗?

Cold

Ah Seng

Bot ·轮胎可以补吗?

Cold

Kelvin Lee

21m

Bot ·换 4 条多少钱?

Cold

Raymond

now

Bot · Please send your full tyre size, for example 185/55 R16.

Cold

Faizal

Bot · Audio

Cold

Wei Jie

Bot ·星期天有开吗?

Warm

Suresh

Bot ·Do you do alignment?

Cold

Jason Ong

Bot · Audio

Cold

Michelle

Bot ·有 run-flat 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Tyre Demo

ChannelWhatsApp

Last activenow

Created6m

I want to Change tyre

4:30 PM

🔧 Tagged contactadded cold

Welcome to ChatsHero Tyre Demo 👋
欢迎使用 ChatsHero 轮胎报价示范机器人

✦

4:30 PM • delivered

✦

4:30 PM • delivered

Please send your full tyre size, for example 185/55 R16.

✦

4:30 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户发来询问「I want to Change tyre」，4:30 pm

中英双语欢迎第一句就用两种语言，每个客户都看得懂

AI 问轮胎尺寸用图片教客户看，一次问清楚

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot客户回复了

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有 185/65R15 吗?

Cold

Ah Seng

Bot ·轮胎可以补吗?

Cold

Kelvin Lee

21m

Bot ·换 4 条多少钱?

Cold

Raymond

now

Bot · 195/55R16

Cold

Faizal

Bot · Audio

Cold

Wei Jie

Bot ·星期天有开吗?

Warm

Suresh

Bot ·Do you do alignment?

Cold

Jason Ong

Bot · Audio

Cold

Michelle

Bot ·有 run-flat 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Tyre Demo

ChannelWhatsApp

Last activenow

Created6m

✦

4:30 PM • delivered

Please send your full tyre size, for example 185/55 R16.

✦

4:30 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi 👋 Just checking in! Send us your tyre size (e.g. 185/55 R16) and we'll quote you
right away 🛞

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

195/55R16

4:30 PM

🔧 Cancel pending follow up{}

🔧 Tagged contactadded warm • removed cold

Warm

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

从你的 Google Sheet 找价钱不用另外维护价钱表，改了 Sheet，报价马上跟着变

客户状态❄️ Cold🌤 Warm🔥 Hot

Tyre Price ListFilter: SIZE = 195/55R16

1	Description	Brand	Size	Price / pc	🔒 Cost
2	Pirelli Cinturato P1 87W	PI	195/55R16	RM 175.00	RM 128
3	Michelin Primacy 4 91V	MI	195/65R15	RM 210.00	RM 160
4	Hankook Ventus Prime 3	HK	195/55R16	RM 150.00	RM 106
5	Hankook Kinergy Eco 2	HK	185/55R16	RM 138.00	RM 98
6	Goodyear Assurance	GY	205/55R16	RM 188.00	RM 140
7	Bridgestone Ecopia EP300	BS	185/65R15	RM 165.00	RM 121

✓ 只挑出尺寸完全符合的轮胎，不会报错尺寸

🔒 成本和利润栏位不会给客户看，客户只看到售价

报价，再收集客户资料品牌、价钱、包什么，接着请客户留资料预约

客户状态❄️ Cold🌤 Warm🔥 Hot资料齐全

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有 185/65R15 吗?

Cold

Ah Seng

Bot ·轮胎可以补吗?

Cold

Kelvin Lee

21m

Bot ·换 4 条多少钱?

Cold

Raymond

now

Bot · Raymond · WXY 1234 · 20 Sep, 10am

Warm

Faizal

Bot · Audio

Cold

Wei Jie

Bot ·星期天有开吗?

Warm

Suresh

Bot ·Do you do alignment?

Cold

Jason Ong

Bot · Audio

Cold

Michelle

Bot ·有 run-flat 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Tyre Demo

ChannelWhatsApp

Last activenow

Created6m

🛞 195/55 R16 — 2 options in stock
1️⃣ Pirelli Cinturato P1 · 87W · RM175 / pc
2️⃣ Hankook Ventus Prime 3 · 87W · RM150 / pc
Installation, balancing, valves & warranty included. Which tyre do you prefer?

✦

4:31 PM • delivered

I Prefer the hankook ventus

4:31 PM

How many tyres would you like?

✦

4:32 PM • delivered

4:32 PM

✅ Hankook Ventus Prime 3 · RM150 × 2 = RM300 (nett)
To book, please send your name, phone number, car plate and preferred date & time.

✦

4:33 PM • delivered

Raymond
012-345 6789
WXY 1234
20 Sep, 10am

4:33 PM

🔧 Saved infotyre = hankook_ventus · qty = 2 · 20 Sep 10am

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

报价，客户选轮胎Hankook Ventus Prime 3 × 2

RM300 nett，接着约时间名字、电话、车牌、时间

预约资料齐全 → Hot同步到 Google Sheet

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有 185/65R15 吗?

Cold

Ah Seng

Bot ·轮胎可以补吗?

Cold

Kelvin Lee

21m

Bot ·换 4 条多少钱?

Cold

Raymond

now

Bot · I've read your invoice…

Hot

Faizal

Bot · Audio

Cold

Wei Jie

Bot ·星期天有开吗?

Warm

Suresh

Bot ·Do you do alignment?

Cold

Jason Ong

Bot · Audio

Cold

Michelle

Bot ·有 run-flat 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Tyre Demo

ChannelWhatsApp

Last activenow

Created6m

0:12

4:33 PM

🎧 Got your voice note. You want 4 units and installation this Saturday — noted 👍

✦

4:33 PM • delivered

4:34 PM

🖼️ From your photo I can read 195/55 R16 91V — same size as the quote above ✅

✦

4:34 PM • delivered

PDF

old-invoice.pdf1 page · 240 KB · pdf

4:34 PM

📄 I've read your invoice: last change was Hankook 195/55R16 on 12 Jan 2025.
Time for a rotation too 🙂

✦

4:35 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片读出 195/55 R16 91V

📄 读得懂 PDF看懂旧发票

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有 185/65R15 吗?

Cold

Ah Seng

Bot ·轮胎可以补吗?

Cold

Kelvin Lee

21m

Bot ·换 4 条多少钱?

Cold

Raymond

now

Bot · Good question 🙏 Trade-in…

Hot

Faizal

Bot · Audio

Cold

Wei Jie

Bot ·星期天有开吗?

Warm

Suresh

Bot ·Do you do alignment?

Cold

Jason Ong

Bot · Audio

Cold

Michelle

Bot ·有 run-flat 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID3c9e1f70-8a2d-4e61-b5f4-91d7a0c2e58…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Tyre Demo

ChannelWhatsApp

Last activenow

Created6m

Thank you, Raymond! Your appointment request is received. Our team will contact you shortly ✅

✦

4:33 PM • delivered

Can I trade in my 2 old tyres for a discount?

4:36 PM

Good question 🙏 Trade-in isn't something I can confirm on my own — let me get my colleague to
answer you here.

✦

4:36 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问以旧换新AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

轮胎店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把 WhatsApp 询问，变成进店的客户从「还有 195/55R16 吗？」到「星期六 10 点见」，全程 AI 处理，店里不用停下手上的工作。

💬1Customer客户 WhatsApp 询问「I want to change tyre」· 任何时间

⚡2AI AgentAI 几秒内回复中英双语欢迎，教客户看尺寸

🛞3AI Agent读懂轮胎尺寸195/55 R16

📊4Google Sheet查你的 Google Sheet价钱和库存，只挑尺寸符合的

💰5AI Agent报价、确认数量Hankook × 2 = RM300

📅6AI Agent收齐预约资料名字、电话、车牌、时间

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result客户到店换轮胎星期六 10 点见

⏰ 客户没回？AI 隔天自动跟进

⏱ 4:30 pm 客户问 → 4:33 pm 预约确认，店里没人碰过手机

4:35

‹2C

Chatshero 3.0online

Yesterday

I want to Change tyre4:30 pm ✓✓

Welcome to ChatsHero Tyre Demo 👋
欢迎使用 ChatsHero 轮胎报价示范机器人4:30 pm

4:30 pm

Please send your full tyre size, for example 185/55 R16.4:30 pm

Today

Hi 👋 Just checking in! Send us your tyre size (e.g. 185/55 R16) and we'll quote you right away 🛞10:00 am

195/55R164:30 pm ✓✓

🛞 195/55 R16 — 2 options in stock

1️⃣ Pirelli Cinturato P1
87W · RM175 / pc

2️⃣ Hankook Ventus Prime 3
87W · RM150 / pc4:31 pm

Installation, wheel balancing, rubber valves, and manufacturer warranty included.4:31 pm

BY APPOINTMENT ONLY4:31 pm

Which tyre do you prefer?4:31 pm

I Prefer the hankook ventus4:31 pm ✓✓

How many tyres would you like?4:32 pm

24:32 pm ✓✓

✅ Hankook Ventus Prime 3
RM150 × 2 = RM300 (nett)4:33 pm

To book your appointment, please send:
1. Name
2. Phone number
3. Car plate number
4. Preferred date & time4:33 pm

Raymond
012-345 6789
WXY 1234
20 Sep, 10am4:33 pm ✓✓

Thank you, Raymond! Your appointment request is received. Our team will contact you shortly ✅4:33 pm

▶0:124:33 pm ✓✓

🎧 Got your voice note. You want 4 units and installation this Saturday — noted 👍4:33 pm

4:34 pm ✓✓

🖼️ From your photo I can read 195/55 R16 91V — same size as the quote above ✅4:34 pm

PDF

old-invoice.pdf1 page · 240 KB · pdf

4:34 pm ✓✓

📄 I've read your invoice: last change was Hankook 195/55R16 on 12 Jan 2025. Time for a rotation too 🙂4:35 pm

Can I trade in my 2 old tyres for a discount?4:36 pm ✓✓

Good question 🙏 Trade-in isn't something I can confirm on my own — let me get my colleague to answer you here.4:36 pm

👤 Collins · StaffHi Raymond, Collins here 👋 About the trade-in: we give RM20 off for each old tyre. See you on 20 Sep, 10am!4:36 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 4:30 pm MYT
Total: 1 conversation4:30 pm

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : 012-345 6789
Chat summary : Confirmed tyre appointment request.
Reason : 🙋 Human needed · asked "Can I trade in my 2 old tyres for a discount?"
Chat link : studio.chatshero.dev/chat?conversationId=703c1702…4:34 pm

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed tyre appointment request…

点上面的步骤，或按 Next step，一步一步讲

Property Demo

房地产 AI：从 Cold 到 Hot lead

从广告进来，AI 认出项目系统追踪客户从哪个广告进来，AI 就用那个项目的资料回答

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · You are looking for the Selayang landed house, right?

Cold

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

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IDe183e08e-1b26-48fe-93cd-cc37664440…

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Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

PAID ADSelayang Landed Homes · 2 & 3-storey from RM650kView ad ↗

Hi👋

12:36 AM

Hi, this is Jordon😊

✦

12:36 AM • delivered

I received your enquiry about the Selayang landed homes

✦

12:36 AM • delivered

You are looking for the Selayang landed house, right?

✦

12:36 AM • delivered

🔧 Saved infoproject = selayang_landed · source = fb_ad

🔧 Sync lead to google sheet{"lead_potential":"cold"}

🔧 Tagged contactadded cold

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户从广告点进来第一句讯息就带着广告

系统认出是哪个广告广告内容、Ad ID、第一次接触时间

AI 按广告内容回答不同项目的广告，回答不同项目的资料

客户回复，自动变 Warm客户一回复，系统自动把标签从 Cold 改成 Warm

客户状态❄️ Cold🌤 Warm🔥 Hot客户回复了

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · Do you prefer the 2-storey or 3-storey layout?

Cold

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

You are looking for the Selayang landed house, right?

✦

12:36 AM • delivered

Yes

12:36 AM

Is it for your own stay or investment?

✦

12:37 AM • delivered

Investment

12:37 AM

Noted 😊

✦

12:37 AM • delivered

Do you prefer the 2-storey or 3-storey layout?

✦

12:37 AM • delivered

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

🔧 Cancel pending follow up{}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户回复了「Yes」

系统自动记录改标签、同步 Google Sheet、取消跟进

列表里变成 Warm销售一眼就看到谁有兴趣

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · Double story

Warm

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

Do you prefer the 2-storey or 3-storey layout?

✦

12:37 AM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi there😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send
you the details.

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

Double story

10:12 AM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

分享资料，客户要看房 → Hot leadAI 发户型资料和 brochure，客户有兴趣就升级

客户状态❄️ Cold🌤 Warm🔥 Hot客户要看房

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · Yes

Warm

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

Hi there😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send
you the details.

✦

10:00 AM • delivered

Double story

10:12 AM

🏡 A1, 2 storey
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month

✦

10:12 AM • delivered

PDF

selayang-landed-brochure.pdf1.2 MB · pdf

✦

10:12 AM • delivered

Would you like me to submit a viewing request for the A1 layout?

✦

10:12 AM • delivered

Yes👍

10:13 AM

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

🔧 Saved infolayout = A1 · 2 storey

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 发户型资料和 brochureA1 双层的面积、房间、价钱、PDF

客户说要看房回复「Yes 👍」

自动升级为 Hot列表里标签从 Warm 变 Hot

AI 收集客户资料预算、名字、看房时间、人数，一个一个问清楚

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · Thank you~

Hot

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

Would you like me to submit a viewing request for the A1 layout?

✦

10:12 AM • delivered

Yes👍

10:13 AM

May I know your monthly housing budget?

✦

10:13 AM • delivered

Below 2500

10:13 AM

Kindly help to fill up:
Name:
Date:
Time:
Pax:

✦

10:13 AM • delivered

Raymond
28 September 2026
10 am
2

10:14 AM

Thank you~😊

✦

10:14 AM • delivered

🔧 Saved infobudget = below 2500

🔧 Saved infoname = Raymond · viewing = 28 Sep 10am · pax = 2

🔧 Sync lead to google sheet{"viewing":"2026-09-28 10:00"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

先问预算客户：Below 2500

一次收齐看房资料名字、日期、时间、人数

自动记录进系统同步到 Google Sheet

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · I've read your loan sheet: about RM2,180/month

Hot

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

0:12

10:15 AM

🎧 Got your voice note. You prefer a ground floor unit near a primary school — noted
for the viewing👍

✦

10:15 AM • delivered

Bed 1

Bed 2

Living

Kitchen

Bath

户型图 floor plan.jpg

10:16 AM

🖼️ From your floor plan photo: this is a 2-storey, 4 bedrooms layout — very close to
our A1 unit.

✦

10:16 AM • delivered

PDF

loan-calculation.pdf1 page · 240 KB · pdf

10:17 AM

📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the
RM2,500 budget you mentioned🙂

✦

10:17 AM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂户型图2 层 4 房，对比 A1

📄 读得懂 PDF每月约 RM2,180，在预算内

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Selayang 还有单位吗?

Cold

maxisdigi050325

51m

Bot ·A1 户型多少钱?

Cold

Phin

52m

Bot ·可以安排星期六看房吗?

Cold

Raymond

53m

Bot · Can the developer give 10% discount if I pay cash?

Hot

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·3 层的有什么配套?

Cold

Mary Chua Lee Ing

55m

Bot ·首付要多少?

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·有 show unit 吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 22, 2026, 12:36 AM

Selayang Landed Homes · from RM650k

New landed project in Selayang, near MRR2
2 & 3-storey · 4 bed · 3 bath · 2 car parks
From ~RM2,200/month for first-time buyers
See more…

Ad ID

120248932289530142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the
RM2,500 budget you mentioned🙂

✦

10:17 AM • delivered

Can the developer give 10% discount if I pay cash?

10:18 AM

That depends on the developer's current package🙏 Let me get our sales colleague to
confirm and reply you here.

✦

10:18 AM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问折扣AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

存进 Google Sheet，通知销售每个客户的资料和状态，自动整理好

客户状态❄️ Cold🌤 Warm🔥 Hot

Property Leads · Selayang＋新增一行

Name	Phone	Purpose	Layout	Budget	Viewing	Status
Mei Ling	+60 12-•••	Own stay	3 storey	< 3,000	—	🌤 Warm
Ahmad Faiz	+60 17-•••	—	—	—	—	❄️ Cold
Raymond	+60 11-1146 3455	Investment	A1 · 2 storey	< 2,500	28 Sep, 10am · 2 pax	🔥 Hot

✓ 自动写进 Google Sheet，不用人手输入

🔔 同时发 WhatsApp 群通知给销售团队，同事点链接就能接手

✓

房地产公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把广告询问，变成来看房的客户从半夜的一句「Hi 👋」到约好看房，AI 一路带着客户走，销售只见准备好的客户。

📣1Customer客户从广告进来「Hi 👋」· 半夜 12:36 也照样接

🎯2AI Agent认出广告项目Selayang Landed Homes

🌡️3AI Agent回复就变 Warm了解自住还是投资

🏡4AI Agent发户型和 brochureA1 · 2 storey · PDF

🔥5AI Agent要看房变 Hot「Yes 👍」

📅6AI Agent收齐看房资料预算、名字、日期、人数

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result客户来看房9 月 28 日 10 am · 2 人

⏰ 客户没回？AI 隔天自动跟进

⏱ 12:36 am 客户询问 → 隔天 10:14 am 约好看房

10:14

‹3C

Chatshero 3.0online

Yesterday

🏡

Selayang Landed Homes2 & 3-storey · from RM650kfacebook.com · View ad

Hi 👋12:36 am ✓✓

Hi, this is Jordon 😊12:36 am

I received your enquiry about the Selayang landed homes12:36 am

You are looking for the Selayang landed house, right?12:36 am

Yes12:36 am ✓✓

Is it for your own stay or investment?12:37 am

Investment12:37 am ✓✓

Noted 😊12:37 am

Do you prefer the 2-storey or 3-storey layout?12:37 am

Today

Hi there 😊 Just checking in. Do you prefer the 2-storey or 3-storey layout? I can send you the details.10:00 am

Double story10:12 am ✓✓

🏡 A1, 2 storey
Land size: 16 x 74–75 ft
Built-up: 1,618–1,746 sq ft
4 bedrooms, 3 bathrooms, 2 car parks
RM650,000, indicative instalment RM2,200/month10:12 am

PDF

selayang-landed-brochure.pdf1.2 MB · pdf

10:12 am

Would you like me to submit a viewing request for the A1 layout?10:12 am

Yes 👍10:13 am ✓✓

May I know your monthly housing budget?10:13 am

Below 250010:13 am ✓✓

Kindly help to fill up:
Name:
Date:
Time:
Pax:10:13 am

Raymond
28 September 2026
10 am
210:14 am ✓✓

Thank you~ 😊10:14 am

▶0:1210:15 am ✓✓

🎧 Got your voice note. You prefer a ground floor unit near a primary school — noted for the viewing 👍10:15 am

🏠户型图 floor plan.jpg10:16 am ✓✓

🖼️ From your floor plan photo: this is a 2-storey, 4 bedrooms layout — very close to our A1 unit.10:16 am

PDF

loan-calculation.pdf1 page · 240 KB · pdf

10:17 am ✓✓

📄 I've read your loan sheet: about RM2,180/month at 4.1% over 35 years — within the RM2,500 budget you mentioned 🙂10:17 am

Can the developer give 10% discount if I pay cash?10:18 am ✓✓

That depends on the developer's current package 🙏 Let me get our sales colleague to confirm and reply you here.10:18 am

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 27 Sept, 9:30 am MYT
Total: 1 conversation9:30 am

1 unread message

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-1146 3455
Chat summary : Confirmed property viewing request.
Reason : Bot paused · question outside knowledge base
Chat link : studio.chatshero.dev/chat?conversationId=c5d65349…10:14 am

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed property viewing request…

Notification group for demonow

🙋 Human needed · Raymond asked: Can the developer give 10% discount if I pay cash?

点上面的步骤，或按 Next step，一步一步讲

Eyebrow Demo

绣眉店 AI：从询问到预约

了解客户兴趣AI 先打招呼，确认客户是不是想做绣眉

客户状态❄️ Cold🌤 Warm🔥 Hot客户问服务

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · Are you interested in eyebrow…

Cold

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

Hi 👋

2:30 PM

🔧 Tagged contactadded cold

Hi 👋☺️

✦

2:31 PM • delivered

Are you interested in eyebrow embroidery services?

✦

2:31 PM • delivered

Yes, what type of eyebrow embroidery service you have?

2:31 PM

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户打招呼新客户进来，先标为 Cold

AI 主动问需求「对绣眉服务有兴趣吗？」

客户问有什么服务 → Warm客户有兴趣，系统自动改标签

分享服务与价钱服务、原价、优惠价和宣传图，自动一起发

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · Which style do you like — Wild…

Warm

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

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InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

Yes, what type of eyebrow embroidery service you have?

2:31 PM

✍🏻 Wild Brows / Powder Mist Brows Original price ~~RM600~~
🔥 Promotional price RM500 🔥

✦

2:31 PM • delivered

✦

2:31 PM • delivered

Which style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊

✦

2:31 PM • delivered

🔧 Saved infointerest = eyebrow_embroidery

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

优惠自动发原价、优惠价、宣传图一起发

宣传图自动发送不用同事每次复制贴上

AI 接着问：选哪一种？带客户走到下一步

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · I never did this before…

Warm

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

InfoVariablesTagsActivity1

Basic Information

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InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

✦

2:31 PM • delivered

Which style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊

✦

2:31 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi 👋☺️ Just checking in. Our Wild Brows / Powder Mist promo at RM500 is still on 🔥 Would you like
help choosing a style?

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

I never did this before, is first time ever

2:32 PM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

第一次做？AI 讲解眉型用照片比较不同眉型，帮客户选；客户选定就升级 Hot

客户状态❄️ Cold🌤 Warm🔥 Hot客户选定服务

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · I think I interested in Wild brows

Warm

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

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✎ Edit

InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

I never did this before, is first time ever

2:32 PM

🔧 Saved infofirst_time = true

For your first eyebrow embroidery, you can first learn about these three styles, then choose a suitable
brow shape based on a photo or professional assessment 🌷

✦

2:33 PM • delivered

✦

2:33 PM • delivered

👉 Wild Brows - natural hair strokes, suitable if you often go without makeup

✦

2:33 PM • delivered

I think I interested in Wild brows

2:34 PM

🔧 Saved infoservice = wild_brows

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户第一次做「第一次做，想了解」

AI 发眉型比较图用照片讲解眉型，帮客户选

客户选定 → Hot列表里标签从 Warm 变 Hot

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · I've read your report…

Hot

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

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✎ Edit

InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

0:12

2:36 PM

🎧 Got your voice note. You want a natural look and your brows are thin — Wild Brows is a good match ☺️

✦

2:36 PM • delivered

我的眉毛 my-brows.jpg

2:37 PM

🖼️ From your photo, your brow tails are sparse. Wild Brows will fill them naturally 🌷

✦

2:37 PM • delivered

PDF

skin-allergy-report.pdf1 page · 240 KB · pdf

2:38 PM

📄 I've read your report: no allergy to numbing cream. I'll note it for your appointment 👍

✦

2:38 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出眉尾稀疏

📄 读得懂 PDF过敏报告没问题

收集资料，确认预约时间少了什么资料，AI 会自己再问

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · Your appointment request has…

Hot

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

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InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

I think I interested in Wild brows

2:34 PM

Please provide the following details:

✦

2:34 PM • delivered

1. Name:
2. Phone number:
3. Preferred date and time:

✦

2:34 PM • delivered

Charlie
011-1146 3455
10 Oct

2:35 PM

What time would you prefer on 10 October? 👌

✦

2:35 PM • delivered

10am

2:36 PM

Your appointment request has been recorded 👍

✦

2:36 PM • delivered

🔧 Saved infoservice = wild_brows · date = 10 Oct · time = 10am

🔧 Sync lead to google sheet{"booking":"2026-10-10 10:00"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问资料名字、电话、日期时间

⚠️ 少了时间，AI 再问「10 月 10 日几点？」

自动记录进系统同步到 Google Sheet

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·有什么配套?

Cold

Jess Tan

12m

Bot ·可以周末做吗?

Cold

Mei Ling

25m

Bot ·价钱多少?

Cold

Charlie

now

Bot · I am 5 months pregnant…

Hot

Amy Wong

Bot ·粉雾眉可以维持多久?

Warm

Siti Nur

Bot · Audio

Cold

Karen Lim

Bot ·需要补色吗?

Cold

Nurul

Bot · Audio

Cold

Lily Chong

Bot ·会痛吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Charlie

ID7a41c2d9-5e03-4b8f-a6c1-2f90d1e8b37…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Beauty Demo

ChannelWhatsApp

Last activenow

Created8m

Your appointment request has been recorded 👍

✦

2:36 PM • delivered

I am 5 months pregnant, can I still do eyebrow embroidery?

2:40 PM

For pregnancy I don't want to guess 🙏 Let me get our senior artist to advise you here —
she'll reply shortly.

✦

2:40 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问怀孕能不能做AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

纹眉店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把 WhatsApp 询问，变成预约好的客人优惠、眉型讲解、预约一次搞定，师傅专心做眉，不用边做边回讯息。

💬1Customer客户 WhatsApp 询问「Hi 👋」· 下午 2:30

⚡2AI AgentAI 几秒内回复问客户想做什么服务

🎁3AI Agent发优惠价和宣传图原价 RM600 → 优惠 RM500

❓4AI Agent接着问：选哪一种？带客户走到下一步

🖼️5AI Agent用照片讲解眉型客户选 Wild Brows → Hot

📅6AI Agent收齐预约资料名字、电话、日期时间

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result客户到店做眉10 月 10 日 10 am

⏰ 客户没回？AI 隔天自动跟进

⏱ 2:30 pm 客户询问 → 2:36 pm 预约好

2:38

‹C

Chatshero 3.0online

Yesterday

Hi 👋2:30 pm ✓✓

Hi 👋☺️2:31 pm

Are you interested in eyebrow embroidery services?2:31 pm

Yes, what type of eyebrow embroidery service you have?2:31 pm ✓✓

✍🏻 Wild Brows / Powder Mist Brows Original price ~~RM600~~
🔥 Promotional price RM500 🔥2:31 pm

2:31 pm

Which style do you like — Wild Brows or Powder Mist? If it's your first time, I can help you choose 😊2:31 pm

Today

Hi 👋☺️ Just checking in. Our Wild Brows / Powder Mist promo at RM500 is still on 🔥 Would you like help choosing a style?10:00 am

I never did this before, is first time ever2:32 pm ✓✓

For your first eyebrow embroidery, you can first learn about these three styles, then choose a suitable brow shape based on a photo or professional assessment 🌷2:33 pm

2:33 pm

👉 Wild Brows - natural hair strokes, suitable if you often go without makeup2:33 pm

Chatshero 3.0👉 Wild Brows - natural hair strokes, suitable if you often go without makeupI think I interested in Wild brows2:34 pm ✓✓

▶0:122:36 pm ✓✓

🎧 Got your voice note. You want a natural look and your brows are thin — Wild Brows is a good match ☺️2:36 pm

👁️我的眉毛 my-brows.jpg2:37 pm ✓✓

🖼️ From your photo, your brow tails are sparse. Wild Brows will fill them naturally 🌷2:37 pm

PDF

skin-allergy-report.pdf1 page · 240 KB · pdf

2:38 pm ✓✓

📄 I've read your report: no allergy to numbing cream. I'll note it for your appointment 👍2:38 pm

Please provide the following details:2:34 pm

1. Name:
2. Phone number:
3. Preferred date and time:2:34 pm

Charlie
011-1146 3455
10 Oct2:35 pm ✓✓

What time would you prefer on 10 October? 👌2:35 pm

10am2:36 pm ✓✓

Your appointment request has been recorded 👍2:36 pm

I am 5 months pregnant, can I still do eyebrow embroidery?2:40 pm ✓✓

For pregnancy I don't want to guess 🙏 Let me get our senior artist to advise you here — she'll reply shortly.2:40 pm

👤 Collins · StaffHi Charlie, Collins here 👋 Our senior artist suggests doing it after your delivery. We'll keep your slot flexible — free to reschedule anytime.2:40 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 2:00 pm MYT
Total: 1 conversation2:00 pm

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Charlie
Phone number : 011-1146 3455
Chat summary : New eyebrow booking request for wild_brows.
Reason : 🙋 Human needed · asked "I am 5 months pregnant, can I still do eyebr…"
Chat link : studio.chatshero.dev/chat?conversationId=ecf1c7ff…2:36 pm

Notification group for demonow

Chatshero Tech…: Customer name : Charlie · Chat summary : New eyebrow booking request for wild_brows…

点上面的步骤，或按 Next step，一步一步讲

Cleaning Demo

清洁服务 AI：拍照就报价

问候，发服务选项客户一进来，AI 就列出所有服务让客户选

客户状态❄️ Cold🌤 Warm🔥 Hot客户选了服务

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · How can we help you today?

Cold

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

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Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

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InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

Hii 👋

10:46 AM

🔧 Tagged contactadded cold

Hi! 👋 How can we help you today?

✦

10:47 AM • delivered

1. Cleaning: Washing Machine
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress

✦

10:47 AM • delivered

10:47 AM

🔧 Saved infoservice = washing_machine_cleaning

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户打招呼新客户进来，先标为 Cold

AI 列出 5 项服务洗衣机、烘干机、维修、布沙发、床褥

客户选了 1 → Warm客户有明确需要，系统自动改标签

发 Before & After 照片让客户亲眼看到清洗效果

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Would you like a quotation for your washing machine? 😊

Warm

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

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✎ Edit

InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

10:47 AM

Here are before-and-after images of our washing-machine cleaning service:

✦

10:48 AM • delivered

Before

✦

10:48 AM • delivered

After

✦

10:48 AM • delivered

Would you like a quotation for your washing machine? 😊

✦

10:48 AM • delivered

🔧 Saved infophotos_sent = before_after

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 介绍服务洗衣机清洗

发 Before & After 照片真实案例照片自动发

AI 接着问：要报价吗？带客户走到下一步

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Yes, how much?

Warm

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

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InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

After

✦

10:48 AM • delivered

Would you like a quotation for your washing machine? 😊

✦

10:48 AM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi 👋 Just checking in! Would you like a quotation for your washing machine cleaning? 😊

✦

9:30 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

Yes, how much?

10:47 AM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

AI 认出机器，马上报价客户拍照，AI 看出品牌、类型和容量，再对应价钱

客户状态❄️ Cold🌤 Warm🔥 Hot客户要安排

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Would you like to arrange the…

Warm

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

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Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

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InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

Please send a clear photo of your washing machine so we can provide the relevant quotation.

✦

10:48 AM • delivered

10:48 AM

Your Samsung top-load washing machine is 18 kg.

✦

10:49 AM • delivered

Washing-machine cleaning promotional price:
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 8 - 15kg: RM 310

✦

10:49 AM • delivered

Would you like to arrange the cleaning service?

✦

10:49 AM • delivered

Can

10:50 AM

🔧 Saved infomachine = samsung_top_load_18kg · price = RM230

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户拍机器照片AI 请客户拍照

AI 认出机器，马上报价Samsung · Top load · 18 kg → RM 230

客户要安排 → Hot列表里标签从 Warm 变 Hot

收集资料，安排时间名字、电话、地址、时间，一次问齐

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Noted! Your cleaning service…

Hot

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

Please provide the following details:
1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:

✦

10:50 AM • delivered

Raymond
011-5689 1310
21, Taman Chatshero, Petaling Jaya

11:00 AM

Thank you, Raymond.

✦

11:01 AM • delivered

What is your preferred date and time for the cleaning service?

✦

11:01 AM • delivered

This Saturday, 10am

11:02 AM

Noted! Your cleaning service request has been recorded 👍

✦

11:02 AM • delivered

🔧 Saved infoname = Raymond · address = Petaling Jaya · Sat 10am

🔧 Sync lead to google sheet{"booking":"Sat 10:00"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问资料名字、电话、地址、日期时间

⚠️ 客户没给时间，AI 主动再问不用同事追问

自动记录进系统同步到 Google Sheet

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · I've read your company form…

Hot

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

0:12

11:04 AM

🎧 Got your voice note. Same-day 2-seater sofa + 1 carpet cleaning — I'll add it to the same booking 👍

✦

11:04 AM • delivered

11:05 AM

🖼️ From this photo the drum has heavy scale build-up. Our deep-clean package covers this ✅

✦

11:05 AM • delivered

PDF

company-request-form.pdf1 page · 240 KB · pdf

11:06 AM

📄 I've read your company form: 3 units, invoice to ABC Sdn Bhd, term 30 days. Noted 🙂

✦

11:06 AM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出滚筒积垢

📄 读得懂 PDF看懂公司申请表

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·床褥可以洗吗?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Warranty terms I'd rather not…

Hot

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID5b2e8d14-c7a3-4f09-9e61-0ad4b7c3f92…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Cleaning Demo

ChannelWhatsApp

Last activenow

Created7m

Noted! Your cleaning service request has been recorded 👍

✦

11:02 AM • delivered

If my machine still leaks after cleaning, can I claim warranty?

11:08 AM

Warranty terms I'd rather not guess 🙏 Let me pass you to my colleague —
he'll explain it here.

✦

11:08 AM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问保固AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

清洁公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把 WhatsApp 询问，变成上门清洗的订单客户拍张照片就有报价，地址时间一次收齐，师傅只管上门。

💬1Customer客户 WhatsApp 询问「Hii 👋」· 上午 10:46

📋2AI Agent列出 5 项服务客户选洗衣机清洗 → Warm

✨3AI Agent发前后对比照片真实案例照片自动发

📸4AI Agent拍照就报价Samsung 18 kg → RM 230

🔥5AI Agent要安排变 Hot「Can」

📍6AI Agent地址时间一次收齐名字、电话、地址、日期时间

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result师傅上门清洗星期六 10 am

⏰ 客户没回？AI 隔天自动跟进

⏱ 10:46 am 客户询问 → 11:02 am 预约上门

11:06

‹C

Chatshero 3.0online

Yesterday

Hii 👋10:46 am ✓✓

Hi! 👋 How can we help you today?10:47 am

1. Cleaning: Washing Machine
2. Cleaning: Dryer
3. Repair Service: Washing Machine / Dryer / Dishwasher
4. Cleaning: Fabric Sofa
5. Cleaning: Mattress10:47 am

110:47 am ✓✓

Here are before-and-after images of our washing-machine cleaning service:10:48 am

10:48 am

Would you like a quotation for your washing machine? 😊10:48 am

Today

Hi 👋 Just checking in! Would you like a quotation for your washing machine cleaning? 😊9:30 am

Yes, how much?10:47 am ✓✓

Please send a clear photo of your washing machine so we can provide the relevant quotation.10:48 am

10:48 am ✓✓

Your Samsung top-load washing machine is 18 kg.10:49 am

Washing-machine cleaning promotional price:
➡️ Top load 6 - 7kg: RM 190
➡️ Top load 8 - 15kg: RM 210
➡️ Top load 16 - 25kg: RM 230
➡️ Front load 7kg: RM 290
➡️ Front load 8 - 15kg: RM 310
➡️ Front load 16 - 25kg: RM 350
➡️ 2-in-1 Washer Dryer 7kg: RM 35010:49 am

Would you like to arrange the cleaning service?10:49 am

Can10:50 am ✓✓

Please provide the following details and we will arrange it for you as soon as possible:

1. Name:
2. Phone number:
3. Full address:
4. Preferred date and time:10:50 am

Raymond
011-5689 1310
21, Taman Chatshero, Petaling Jaya, 46000 KL Selangor11:00 am ✓✓

Thank you, Raymond.11:01 am

What is your preferred date and time for the cleaning service?11:01 am

This Saturday, 10am11:02 am ✓✓

Noted! Your cleaning service request has been recorded 👍11:02 am

▶0:1211:04 am ✓✓

🎧 Got your voice note. Same-day 2-seater sofa + 1 carpet cleaning — I'll add it to the same booking 👍11:04 am

11:05 am ✓✓

🖼️ From this photo the drum has heavy scale build-up. Our deep-clean package covers this ✅11:05 am

PDF

company-request-form.pdf1 page · 240 KB · pdf

11:06 am ✓✓

📄 I've read your company form: 3 units, invoice to ABC Sdn Bhd, term 30 days. Noted 🙂11:06 am

If my machine still leaks after cleaning, can I claim warranty?11:08 am ✓✓

Warranty terms I'd rather not guess 🙏 Let me pass you to my colleague — he'll explain it here.11:08 am

👤 Collins · StaffHi Raymond, Collins here 👋 Yes, our cleaning comes with a 30-day warranty. If it leaks, we'll send a technician free of charge.11:08 am

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 10:30 am MYT
Total: 1 conversation10:34 am

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-5689 1310
Chat summary : Confirmed cleaning-service booking request.
Reason : 🙋 Human needed · asked "If my machine still leaks after cleaning, ca…"
Chat link : studio.chatshero.dev/chat?conversationId=3b0f2655…11:02 am

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed cleaning-service booking request…

点上面的步骤，或按 Next step，一步一步讲

Car Accessories Demo

汽车配件 AI：按车型推荐

问候，列出产品客户一进来，AI 就列出热门产品让客户选

客户状态❄️ Cold🌤 Warm🔥 Hot客户选了产品

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Which of our following products…

Cold

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

Hai 👋

10:42 PM

🔧 Tagged contactadded cold

Hi, welcome 👋

✦

10:42 PM • delivered

Which of our following products are you interested in? 请问你对什么有兴趣呢？ 👇

✦

10:42 PM • delivered

1️⃣ Alphard Velfire ANH30-40 OEM 15.6 inchi 2015-2022
2️⃣ 12.3 inchi Android Player
3️⃣ 9 inchi 10 inchi Android Player
4️⃣ Package Promotion Hari Merdeka
5️⃣ Keyless Entry PKE Car Engine Start Stop Alarm System
6️⃣ Ambient Light

✦

10:42 PM • delivered

2 Android player

10:43 PM

🔧 Saved infoproduct = android_player_12.3

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户打招呼新客户进来，先标为 Cold

AI 列出 6 样产品中英双语，客户选号码就可以

客户选了 Android Player → Warm有明确需要，系统自动改标签

发产品规格，再问车型客户用马来文，AI 也用马来文聊

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Boss nak pasang dekat kereta model apa ya?

Warm

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

2 Android player

10:43 PM

✦

10:44 PM • delivered

Boss nak pasang dekat kereta model apa ya?

✦

10:44 PM • delivered

🔧 Saved infolanguage = ms

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

发产品规格图产品规格图自动发送

马来文聊天客户用什么语言，AI 就用什么语言

AI 问：车型是什么？✓ 知道车型，才推荐装得上的型号

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Myvi 2017

Warm

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

✦

10:44 PM • delivered

Boss nak pasang dekat kereta model apa ya?

✦

10:44 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Boss, masih berminat dengan 12.3″ Android Player? Bagitahu model kereta, saya check yang
sesuai 👍

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

Myvi 2017

10:44 PM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

按车型推荐，报价只推荐适合 Myvi 2017 的 12.3″ Android Player

客户状态❄️ Cold🌤 Warm🔥 Hot客户要预约安装

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Boss nak buat appointment untuk…

Warm

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

Myvi 2017

10:44 PM

Untuk Myvi 2017, pilihan 12.3″ Android Player:

✦

10:45 PM • delivered

1. Strix-PRO12 4RAM + 32GB — RM899
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM1688

✦

10:45 PM • delivered

Boss nak buat appointment untuk pasang?

✦

10:45 PM • delivered

Blh, send me your location

10:46 PM

🔧 Saved infocar = myvi_2017 · budget_option = 3

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

按车型推荐，报价只推荐适合 Myvi 2017 的 12.3″ Android Player

📅 AI 接着问：要不要预约安装？带客户走到下一步

客户要预约安装列表里标签从 Warm 变 Hot

预约安装发店址、问客户地区，再确认日期时间

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Noted boss 👍 Appointment…

Hot

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

Kiew Ming Car Accessories, 38G-39G, Jalan 18/34, Taman Sri Serdang,
43300 Seri Kembangan, Selangor.

✦

10:46 PM • delivered

Boss datang dari kawasan mana ya?

✦

10:46 PM • delivered

Cheras

10:46 PM

Ohh dari Cheras ya, noted 👍

✦

10:47 PM • delivered

Boss prefer datang hari dan pukul berapa untuk pemasangan? Appointment tersedia
Isnin–Sabtu, 9 pagi–8 malam.

✦

10:47 PM • delivered

10 Oct 10am

10:47 PM

Noted boss 👍 Appointment request untuk pemasangan 12.3″ Android Player pada Myvi 2017,
10 Oktober jam 10 pagi telah dihantar kepada team.

✦

10:47 PM • delivered

🔧 Saved infoarea = Cheras · 10 Oct 10am

🔧 Notify group{"channel":"staff_group"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

发店址、问地区Kiew Ming Car Accessories, Seri Kembangan

只约营业时间星期一至六，早上 9 点到晚上 8 点

群通知同事确认预约马上交给团队

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · 📄 Saya dah baca dokumen boss…

Hot

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

0:12

10:49 PM

🎧 Voice note diterima. Boss tanya promo 360 camera sekali pasang — ada bundle, saya hantar detail 👍

✦

10:49 PM • delivered

🚗

dashboard.jpg

10:50 PM

🖼️ Dari gambar dashboard boss, saiz 9 inci sekarang. 12.3″ player boleh masuk, cuma tukar casing 👌

✦

10:50 PM • delivered

PDF

grant-loan-statement.pdf1 page · 240 KB · pdf

10:51 PM

📄 Saya dah baca dokumen boss: baki pinjaman kereta masih ada — tak menjejaskan pemasangan, cuma untuk rekod 🙂

✦

10:51 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出原本是 9 寸

📄 读得懂 PDF看懂贷款文件

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Ada reverse camera?

Cold

Ah Hock

Bot ·有 dashcam 吗?

Cold

Farid

18m

Bot ·Harga ambient light?

Cold

Raymond

now

Bot · Untuk trade-in saya tak berani…

Hot

Jason Tan

Bot · Audio

Cold

Siew Yin

Bot ·有没有 360 camera?

Warm

Danial

Bot ·Buka hari Ahad?

Cold

Kenneth

Bot · Audio

Cold

Nisha

Bot ·Keyless entry berapa?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID8d41f2a6-0b7e-4c93-a5d8-6e27c1f94b0…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Car Accessories Demo

ChannelWhatsApp

Last activenow

Created7m

Lokasi: Kiew Ming Car Accessories, Seri Kembangan. Team akan hubungi boss untuk
pengesahan lanjut.

✦

10:47 PM • delivered

Boleh trade-in player lama saya tak, boss?

10:53 PM

Untuk trade-in saya tak berani confirm sendiri 🙏 Saya hantar pada team, mereka reply
boss di sini ya.

✦

10:53 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问以旧换新AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

汽车配件店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把 WhatsApp 询问，带进店里安装按车型推荐、报价、约安装时间，客户用什么语言都可以。

💬1Customer客户 WhatsApp 询问「Hai 👋」· 晚上 10:42

📋2AI Agent列出热门产品客户选 Android Player → Warm

🗣️3AI Agent马来文聊天发规格图，问车型

🚗4AI Agent按车型推荐Myvi 2017 · 3 个价位

🔥5AI Agent要预约变 Hot「Blh, send me your location」

📍6AI Agent发店址，约时间只约营业时间

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result客户到店安装10 月 10 日 10 am

⏰ 客户没回？AI 隔天自动跟进

⏱ 10:42 pm 客户询问 → 10:47 pm 约好安装

10:48

‹5C

Chatshero 3.0online

Yesterday

Hai 👋10:42 pm ✓✓

Hi, welcome 👋10:42 pm

Which of our following products are you interested in? 请问你对什么有兴趣呢？ 👇10:42 pm

So that we can serve you better
这样我们能更好地为你服务 🤗10:42 pm

2 Android player10:43 pm ✓✓

10:44 pm

Boss nak pasang dekat kereta model apa ya?10:44 pm

Today

Boss, masih berminat dengan 12.3″ Android Player? Bagitahu model kereta, saya check yang sesuai 👍10:00 am

Myvi 201710:44 pm ✓✓

Untuk Myvi 2017, pilihan 12.3″ Android Player:10:45 pm

1. Strix-PRO12 4RAM + 32GB — RM899
2. Strix-MAG12 4RAM + 64GB — RM1288
3. Strix-MAG12 8RAM + 256GB — RM168810:45 pm

Boss nak buat appointment untuk pasang?10:45 pm

Blh, send me your location10:46 pm ✓✓

Kiew Ming Car Accessories, 38G-39G, Jalan 18/34, Taman Sri Serdang, 43300 Seri Kembangan, Selangor.10:46 pm

Boss datang dari kawasan mana ya?10:46 pm

Cheras10:46 pm ✓✓

Ohh dari Cheras ya, noted 👍10:47 pm

Boss prefer datang hari dan pukul berapa untuk pemasangan? Appointment tersedia Isnin–Sabtu, 9 pagi–8 malam.10:47 pm

10 Oct 10am10:47 pm ✓✓

Noted boss 👍 Appointment request untuk pemasangan 12.3″ Android Player pada Myvi 2017, 10 Oktober jam 10 pagi telah dihantar kepada team.10:47 pm

Lokasi: Kiew Ming Car Accessories, Seri Kembangan. Team akan hubungi boss untuk pengesahan lanjut.10:47 pm

▶0:1210:49 pm ✓✓

🎧 Voice note diterima. Boss tanya promo 360 camera sekali pasang — ada bundle, saya hantar detail 👍10:49 pm

🚗dashboard.jpg10:50 pm ✓✓

🖼️ Dari gambar dashboard boss, saiz 9 inci sekarang. 12.3″ player boleh masuk, cuma tukar casing 👌10:50 pm

PDF

grant-loan-statement.pdf1 page · 240 KB · pdf

10:51 pm ✓✓

📄 Saya dah baca dokumen boss: baki pinjaman kereta masih ada — tak menjejaskan pemasangan, cuma untuk rekod 🙂10:51 pm

Boleh trade-in player lama saya tak, boss?10:53 pm ✓✓

Untuk trade-in saya tak berani confirm sendiri 🙏 Saya hantar pada team, mereka reply boss di sini ya.10:53 pm

👤 Collins · StaffHi boss, Collins sini 👋 Trade-in player lama boleh, kami bagi potongan RM100. Jumpa 10 Oktober jam 10 pagi!10:52 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 10:30 pm MYT
Total: 1 conversation10:30 pm

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-1146 3455
Chat summary : Confirmed car-accessory appointment request.
Reason : 🙋 Human needed · asked "Boleh trade-in player lama saya tak, boss?"
Chat link : studio.chatshero.dev/chat?conversationId=73a66771…10:47 pm

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed car-accessory appointment request…

点上面的步骤，或按 Next step，一步一步讲

E-commerce Demo

网店 AI：从介绍到下单

欢迎，介绍产品发品牌图和三个系列，主动带客户走下一步

客户状态❄️ Cold🌤 Warm🔥 Hot客户问差别

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · Which series are you interested in…

Cold

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

Hiii 👋

10:00 PM

✦

10:00 PM • delivered

Welcome to Chatshero Birdnest. We sell fresh-boiled birdnest in Prestige, Classic,
and Lite series. ☺️

✦

10:00 PM • delivered

Which series are you interested in, or would you like a recommendation?

✦

10:00 PM • delivered

What are the differences

10:01 PM

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户打招呼新客户进来，先标为 Cold

发品牌图，介绍 3 个系列Prestige、Classic、Lite

客户问差别 → Warm客户开始比较，系统自动改标签

讲清楚三个系列的差别容量、燕窝、口感、价钱，一次比较

客户状态❄️ Cold🌤 Warm🔥 Hot客户选定系列

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · I would take classic

Warm

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

What are the differences

10:01 PM

The main differences are the birdnest amount, bottle size, texture, and price.

✦

10:02 PM • delivered

1. Prestige: 3g, 75ml, 5A Yan Zhan, RM42 per bottle. Premium texture.
2. Classic: 3g, 100ml, Yantiao and Yanbing, RM35 per bottle. More flavour choices.
3. Lite: 2.5g, 75ml, Yantiao and Yanbing, RM30 per bottle. Budget-friendly.

✦

10:02 PM • delivered

All three series have similar core nutrients from birdnest. The minimum order is 6 bottles.

✦

10:02 PM • delivered

Would you prefer premium texture, more volume, or a budget-friendly option?

✦

10:02 PM • delivered

I would take classic

10:02 PM

🔧 Saved infoseries = classic

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

讲清楚三个系列的差别容量、燕窝、口感、价钱，一次比较

AI 接着问：选哪一个？带客户走到下一步

客户选定系列列表里标签从 Warm 变 Hot

口味、数量、运费一步一步帮客户配好订单，还会检查最低订量

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · Which delivery location…

Hot

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

Which flavour would you prefer?

✦

10:03 PM • delivered

1. 原味 Original
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass

✦

10:03 PM • delivered

Pandan and lemongrass

10:03 PM

How many bottles would you like? The minimum order is 6 bottles.

✦

10:04 PM • delivered

10 bottles

10:04 PM

Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for
West Malaysia and RM100 per order for East Malaysia.

✦

10:04 PM • delivered

🔧 Saved infoflavours = pandan, lemongrass · qty = 10

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 列出 6 种口味客户选斑斓和香茅

检查最低订量✓ 超过最低 6 瓶

运费自动算西马、东马规则不会算错

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · West Malaysia

Hot

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

10 bottles

10:04 PM

Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for
West Malaysia and RM100 per order for East Malaysia.

✦

10:04 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi Raymond 😊 Just checking in. Is your order going to West Malaysia or East Malaysia? Once
confirmed, I'll prepare your order summary.

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

West Malaysia

10:05 PM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

收地址，出订单摘要客户确认之前，AI 把整张单列清楚

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · Is this complete order summary…

Hot

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

Please provide your full delivery address.

✦

10:06 PM • delivered

9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor

10:06 PM

How would you like to split the 10 bottles between Pandan and Lemongrass? For example,
5 Pandan and 5 Lemongrass.

✦

10:07 PM • delivered

6 lemongrass 4 pandan

10:07 PM

Order summary
Series: Classic · 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350 · Delivery: West Malaysia, RM0
Total: RM350

✦

10:07 PM • delivered

Is this complete order summary correct?

✦

10:07 PM • delivered

Yes 👍

10:08 PM

🔧 Saved infoorder_total = RM350 · delivery = West Malaysia

🔧 Sync lead to google sheet{"order":"confirmed"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

收地址，问口味比例🔢 两种口味，AI 会问清楚各要几瓶

出订单摘要下单前每一项都列清楚

✓ 客户确认订单同步到 Google Sheet

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · Thanks Raymond, got your Maybank…

Hot

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

0:12

10:09 PM

Sure, I've added 2 more bottles of Ginseng for you 😊 About pregnancy, let me check with
our team first so we give you the right advice 🙏

✦

10:09 PM • delivered

🛒

我要的口味 screenshot.jpg

10:10 PM

Yup, Pandan and Lemongrass — same as your order 👍

✦

10:10 PM • delivered

PDF

maybank-receipt.pdf1 page · 240 KB · pdf

10:11 PM

Thanks Raymond, got your Maybank receipt for RM350 😊 That covers the 10 bottles. For the 2 extra
Ginseng it's RM70 more — I'll pass everything to my teammate to double-check before we ship!

✦

10:11 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出圈起来的口味

📄 读得懂 PDF看懂 Maybank 付款收据

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Can deliver to Sabah?

Cold

Mei Yee

Bot ·孕妇可以吃吗?

Cold

Aisyah R

20m

Bot ·Ada halal cert?

Cold

Raymond

now

Bot · Company billing terms I need…

Hot

Lily Chong

Bot · Audio

Cold

Ben Koh

Bot ·燕窝可以放多久?

Warm

Tracy

Bot ·Gift box available?

Cold

Hock Wah

Bot · Audio

Cold

Vanessa

Bot ·有没有无糖的?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDe71b09c4-3d58-4a2f-8f16-b94c0d2a7e5…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Birdnest Demo

ChannelWhatsApp

Last activenow

Created7m

Thank you. Our team will arrange the final order details with you.

✦

10:08 PM • delivered

Can I get a company invoice with SST and 60-day payment term?

10:13 PM

Company billing terms I need to check 🙏 Let me get our team to confirm and reply you here.

✦

10:13 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问公司发票AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

网店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把 WhatsApp 聊天，变成确认的订单介绍产品、配好口味数量、算运费、出订单摘要，客户确认后才交给同事。

💬1Customer客户 WhatsApp 询问「Hiii 👋」· 晚上 10:00

🏷️2AI Agent发品牌图，介绍 3 个系列客户问差别 → Warm

📦3AI Agent讲清楚产品差别客户选 Classic → Hot

🧮4AI Agent订单自动配好口味、数量，检查最低订量

🚚5AI Agent运费自动算西马、东马规则不会算错

🧾6AI Agent订单摘要客户确认RM35 × 10 = RM350

🔔7Team存进 Sheet + 群通知同事点链接就能接手

🏁8Result同事收款出货订单确认，10:08 pm

⏰ 客户没回？AI 隔天自动跟进

⏱ 10:00 pm 客户询问 → 10:08 pm 订单确认

10:09

‹4C

Chatshero 3.0online

Yesterday

Hiii 👋10:00 pm ✓✓

10:00 pm

Welcome to Chatshero Birdnest. We sell fresh-boiled birdnest in Prestige, Classic, and Lite series. ☺️10:00 pm

Which series are you interested in, or would you like a recommendation?10:00 pm

What are the differences10:01 pm ✓✓

The main differences are the birdnest amount, bottle size, texture, and price.10:02 pm

All three series have similar core nutrients from birdnest. The minimum order is 6 bottles.10:02 pm

Would you prefer premium texture, more volume, or a budget-friendly option?10:02 pm

I would take classic10:02 pm ✓✓

Which flavour would you prefer?10:03 pm

1. 原味 Original
2. 泡参 Ginseng
3. 斑斓 Pandan
4. 黑枸杞 Black Goji
5. 红枣桂圆 Jujube & Longan
6. 清新香茅 Lemongrass10:03 pm

Pandan and lemongrass10:03 pm ✓✓

How many bottles would you like? The minimum order is 6 bottles.10:04 pm

10 bottles10:04 pm ✓✓

Which delivery location applies to you, West Malaysia or East Malaysia? Delivery is free for West Malaysia and RM100 per order for East Malaysia.10:04 pm

Today

Hi Raymond 😊 Just checking in. Is your order going to West Malaysia or East Malaysia? Once confirmed, I'll prepare your order summary.10:00 am

West Malaysia10:05 pm ✓✓

Please provide your full delivery address.10:06 pm

9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor10:06 pm ✓✓

How would you like to split the 10 bottles between Pandan and Lemongrass? For example, 5 Pandan and 5 Lemongrass.10:07 pm

6 lemongrass 4 pandan10:07 pm ✓✓

Order summary
Series: Classic
Quantity: 10 bottles
Flavours: 6 Lemongrass, 4 Pandan
Price: RM35 × 10 = RM350
Delivery: West Malaysia, RM0
Total: RM350

Name: Raymond
Phone: +60 11-1146 3455
Delivery address: 9B, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor10:07 pm

Is this complete order summary correct?10:07 pm

Yes 👍10:08 pm ✓✓

Thank you. Our team will arrange the final order details with you.10:08 pm

▶0:1210:09 pm ✓✓

Sure, I've added 2 more bottles of Ginseng for you 😊 About pregnancy, let me check with our team first so we give you the right advice 🙏10:09 pm

🛒我要的口味 screenshot.jpg10:10 pm ✓✓

Yup, Pandan and Lemongrass — same as your order 👍10:10 pm

PDF

maybank-receipt.pdf1 page · 240 KB · pdf

10:11 pm ✓✓

Thanks Raymond, got your Maybank receipt for RM350 😊 That covers the 10 bottles. For the 2 extra Ginseng it's RM70 more — I'll pass everything to my teammate to double-check before we ship!10:11 pm

Can I get a company invoice with SST and 60-day payment term?10:13 pm ✓✓

Company billing terms I need to check 🙏 Let me get our team to confirm and reply you here.10:13 pm

👤 Collins · StaffHi Raymond, Collins here 👋 Yes, we can issue a company invoice with SST. For the 60-day term I'll get approval and confirm by tomorrow.10:12 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 9:30 pm MYT
Total: 1 conversation9:30 pm

1 unread message

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-1146 3455
Chat summary : Confirmed Birdnest Ecommerce order request.
Reason : 🙋 Human needed · asked "Can I get a company invoice with SST and 60-…"
Chat link : studio.chatshero.dev/chat?conversationId=71c5f724…10:08 pm

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed Birdnest Ecommerce order request…

点上面的步骤，或按 Next step，一步一步讲

Phone Instalment Demo

手机分期 AI：从查资格到申请

客户要查资格AI 先讲清楚申请条件，再问要哪个型号

客户状态❄️ Cold🌤 Warm🔥 Hot客户选了型号

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · Cik nak iPhone model yang mana ya?

Cold

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

Hi 👋 semak kelayakan

6:20 PM

🔧 Tagged contactadded cold

Hi Cik ☺️, Nak semak harga atau semak kelayakan?

✦

6:21 PM • delivered

Syarat:
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji

✦

6:21 PM • delivered

Cik nak iPhone model yang mana ya?

✦

6:21 PM • delivered

iPhone 17

6:21 PM

🔧 Saved infomodel = iPhone 17

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户来查资格新客户进来，先标为 Cold

AI 先讲申请条件蓝色 IC、全职工作 3 个月以上、1 个月薪水单

客户说要 iPhone 17 → Warm有明确型号，系统自动改标签

发对应的分期配套客户要哪个型号，AI 就发那个型号的配套

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · Cik nak kapasiti 256GB atau 512GB?

Warm

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

iPhone 17

6:21 PM

Ini pelan ansuran Iphone 17

✦

6:22 PM • delivered

✦

6:22 PM • delivered

Cik nak kapasiti 256GB atau 512GB?

✦

6:22 PM • delivered

🔧 Saved infoplan_sent = iphone_17

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

发对应的分期配套客户要哪个型号，AI 就发那个型号的配套

iPhone 17 分期配套图配套图预先放好

📦 AI 接着问容量带客户走到下一步

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · 256GB

Warm

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

✦

6:22 PM • delivered

Cik nak kapasiti 256GB atau 512GB?

✦

6:22 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi Cik 😊 Masih berminat dengan iPhone 17? Cik nak kapasiti 256GB atau 512GB? Saya boleh
bantu semak kelayakan terus 👍

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

256GB

6:22 PM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

收文件，AI 帮你看薪水单和 IC 一收到，AI 就检查清不清楚、齐不齐

客户状态❄️ Cold🌤 Warm🔥 Hot文件齐全

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · IC depan dan belakang dah terima…

Warm

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

Baik, cik minta hantar sebulan slip gaji dalam PDF atau image untuk semak kelayakan.

✦

6:23 PM • delivered

PDF

sample payslip.pdf1 page · 5 KB · pdf

6:26 PM

Slip gaji dah terima dan nampak jelas 👍 Sila hantar IC depan dan belakang.

✦

6:27 PM • delivered

KAD PENGENALAN · MyKad

示范 Sample

MyKad

示范 Sample

6:28 PM

IC depan dan belakang dah terima 👍 Semua dokumen dah lengkap.

✦

6:29 PM • delivered

🔧 Saved infodocuments = payslip, ic_front, ic_back

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

收文件，AI 帮你看薪水单 PDF · 清楚，已收到

IC 前后都收到示范图代替真 IC

✓ 所有文件齐全 → 🔥 Hot lead列表里标签从 Warm 变 Hot

发申请表格，AI 读回来客户照表格填好，AI 把资料整理成申请单

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · Borang permohonan lengkap…

Hot

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

• Waktu blh utk call Cik :
• Email / No Tel :
• Bujang / Kahwin · Alamat :
Rujukan 1 & 2 — Nama Penuh · Hubungan · No Tel
• Jawatan · Department · Nama Syarikat · Gaji

✦

6:30 PM • delivered

• Waktu blh utk call Cik : 6pm–9pm
…
Rujukan 2 : Michelle Ng · adik · 015-991 7334
• Jawatan : sorter · gudang
• Nama Syarikat : ABC Express

6:31 PM

Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.

✦

6:32 PM • delivered

🔧 Saved infoapplication = complete · tenure = 36 months

🔧 Notify group{"channel":"agent_group"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

发申请表格客户照表格填好

AI 整理资料客户填完，AI 整理成申请单

通知 agent✓ 申请单完整，已交给 agent 处理

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · 📄 Saya dah baca penyata cik…

Hot

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

0:12

6:35 PM

🎧 Voice note diterima. Cik nak bayar deposit lebih untuk turunkan ansuran — boleh, saya check dengan agent 👍

✦

6:35 PM • delivered

📱

screenshot-bank.jpg

6:36 PM

🖼️ Dari screenshot cik, akaun Public Bank aktif dan ada gaji masuk bulanan — bagus untuk permohonan ✅

✦

6:36 PM • delivered

PDF

epf-statement.pdf1 page · 240 KB · pdf

6:37 PM

📄 Saya dah baca penyata cik: caruman 3 bulan berturut-turut — cukup syarat untuk permohonan 🙂

✦

6:37 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出银行户口有薪水进

📄 读得懂 PDF看懂 EPF 缴纳记录

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Boleh ansuran 24 bulan?

Cold

Nur Aina

Bot ·Audio

Cold

Sharul

16m

Bot ·Samsung S25 ada?

Cold

Raymond

now

Bot · Untuk rekod CTOS saya tak…

Hot

Zul Hilmi

Bot · Audio

Cold

Amirah

Bot ·可以分期几个月?

Warm

Kah Fai

Bot ·Deposit berapa?

Cold

Rosli

Bot · Audio

Cold

Wani

Bot ·Kerja part time boleh?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID2f6c8e31-9a47-4b0d-b3e5-7d10a9c64f2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Phone Instalment Demo

ChannelWhatsApp

Last activenow

Created7m

Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.

✦

6:32 PM • delivered

Cik, saya ada rekod CTOS. Masih boleh apply tak?

6:39 PM

Untuk rekod CTOS saya tak boleh decide sendiri 🙏 Saya hantar pada agent, agent akan
reply cik di sini.

✦

6:39 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问 CTOS 记录AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

手机分期店得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把询问，变成文件齐全的申请先讲条件、发配套、收文件、整理申请表，agent 只处理准备好的申请。

💬1Customer客户来查资格「semak kelayakan」· 晚上 6:20

✅2AI AgentAI 先讲申请条件蓝色 IC、全职 3 个月、薪水单

📱3AI Agent按型号发配套iPhone 17 → Warm

📄4AI AgentAI 检查文件薪水单、IC 清不清楚、齐不齐

🔥5AI Agent文件齐全变 Hot薪水单 + IC 前后

📝6AI Agent申请表自动整理客户填完，AI 整理成申请单

🔔7Team通知 agent群里通知，agent 直接处理

🏁8Result完整申请交给 agent6:32 pm 申请完成

⏰ 客户没回？AI 隔天自动跟进

⏱ 6:20 pm 查资格 → 6:32 pm 申请完成

6:34

‹2C

Chatshero 3.0online

Yesterday

Hi 👋 semak kelayakan6:20 pm ✓✓

Hi Cik ☺️, Nak semak harga atau semak kelayakan?6:21 pm

Syarat:
✅ IC BIRU sahaja
✅ Kerja penuh 3 bulan keatas
✅ Sebulan slip gaji6:21 pm

Cik nak iPhone model yang mana ya?6:21 pm

iPhone 176:21 pm ✓✓

Ini pelan ansuran Iphone 176:22 pm

6:22 pm

Cik nak kapasiti 256GB atau 512GB?6:22 pm

Today

Hi Cik 😊 Masih berminat dengan iPhone 17? Cik nak kapasiti 256GB atau 512GB? Saya boleh bantu semak kelayakan terus 👍10:00 am

256GB6:22 pm ✓✓

Baik, cik minta hantar sebulan slip gaji dalam PDF atau image untuk semak kelayakan.6:23 pm

PDF

sample payslip.pdf1 page · 5 KB · pdf

6:26 pm ✓✓

Slip gaji dah terima dan nampak jelas 👍 Sila hantar IC depan dan belakang.6:27 pm

KAD PENGENALANMALAYSIAMyKad

👤

示范 · Sample

6:28 pm ✓✓

MyKad

示范 · Sample

6:28 pm ✓✓

IC depan dan belakang dah terima 👍 Semua dokumen dah lengkap.6:29 pm

• Waktu blh utk call Cik :
• Waktu blh utk call Office/manager/supervisor/HR :
• Email / Gmail :
• No Tel :
• Bujang / Kahwin :
• Alamat :

Rujukan 1 - ibubapa, adik-beradik, suami/isteri
• Nama Penuh :
• Hubungan :
• No Tel :

Rujukan 2 - saudara-saudara pun ok
• Nama Penuh :
• Hubungan :
• No Tel :

• Jawatan Kerja :
• Nama Syarikat :
• Gross / Net Salary :
• Isi Model / GB / Tempoh Bulanan :6:29 pm

• Waktu blh utk call Cik : 6pm–9pm
…
Rujukan 2 - saudara-saudara pun ok
• Nama Penuh : Michelle Ng
• Hubungan : adik
• No Tel : 015-991 7334

• Jawatan Kerja : sorter
• Department : gudang
• Nama Syarikat : ABC Express
• Tarikh Start kerja : 10/2/2024
• Gross : RM2500
• Net Monthly Salary : RM1400

➡️ Isi Model : iPhone 17
➡️ Isi GB : 256GB
➡️ Isi Tempoh Bulanan : 36 bulan
• Jenis Bank : Public bank6:31 pm ✓✓

Borang permohonan lengkap dan sudah dihantar kepada agent untuk proses seterusnya ya cik.6:32 pm

▶0:126:35 pm ✓✓

🎧 Voice note diterima. Cik nak bayar deposit lebih untuk turunkan ansuran — boleh, saya check dengan agent 👍6:35 pm

📱screenshot-bank.jpg6:36 pm ✓✓

🖼️ Dari screenshot cik, akaun Public Bank aktif dan ada gaji masuk bulanan — bagus untuk permohonan ✅6:36 pm

PDF

epf-statement.pdf1 page · 240 KB · pdf

6:37 pm ✓✓

📄 Saya dah baca penyata cik: caruman 3 bulan berturut-turut — cukup syarat untuk permohonan 🙂6:37 pm

Cik, saya ada rekod CTOS. Masih boleh apply tak?6:39 pm ✓✓

Untuk rekod CTOS saya tak boleh decide sendiri 🙏 Saya hantar pada agent, agent akan reply cik di sini.6:39 pm

👤 Collins · AgentHi Cik, Collins di sini 👋 Rekod CTOS tak semestinya ditolak. Saya semak dulu dan call cik antara 6pm–9pm ya.6:40 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 6:00 pm MYT
Total: 1 conversation6:00 pm

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-1146 3455
Chat summary : Completed phone-installment application request.
Reason : 🙋 Human needed · asked "Cik, saya ada rekod CTOS. Masih boleh apply …"
Chat link : studio.chatshero.dev/chat?conversationId=ba82be50…6:32 pm

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Completed phone-installment application request…

点上面的步骤，或按 Next step，一步一步讲

Printing Demo

印刷服务 AI：从选服务到报价

问候，先问要用什么语言AI 自我介绍，再让客户选中文或英文

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · 请选择语言: 中文或 English?

Cold

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

5:38 PM

Hi 👋 Welcome to Chatshero Printing — 27 years of experience, trusted by 1,000+ SMEs 🖨️

✦

5:39 PM • delivered

✦

5:39 PM • delivered

请选择语言: 中文或 English?

✦

5:39 PM • delivered

english

5:39 PM

🔧 Saved infoconversation_language = en

🔧 Sync lead to google sheet{"lead_potential":"cold"}

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户来询问「Hi」· 下午 5:38

AI 自我介绍27 年经验，超过 1,000 家中小企业客户

客户选 English接下来 AI 全程用英文，客户看得舒服

30 项服务，客户挑一个印刷品种类很多，AI 一次列出来让客户选

客户状态❄️ Cold🌤 Warm🔥 Hot客户选了服务

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · Car sticker

Cold

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

english

5:39 PM

1. 标签 LABEL STICKER
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
…
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD

✦

5:40 PM • delivered

Please choose a service number from 1 to 30.

✦

5:40 PM • delivered

Car sticker

5:41 PM

🔧 Saved infoproduct = car_sticker

🔧 Tagged contactadded warm • removed cold

🔧 Sync lead to google sheet{"lead_potential":"warm"}

Warm

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

30 项服务，客户挑一个印刷品种类很多，AI 一次列出来让客户选

AI 请客户选号码客户选号码就可以

客户选了服务✓ 客户选：车镜贴纸 Car sticker → 🌤 Warm

一次问齐报价要的资料尺寸、材质、数量、送货地点、设计，5 项一次问完

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · Product: CAR STICKER…

Warm

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

Car sticker

5:41 PM

Product: CAR STICKER

1. Size and Shape
2. Material (e.g., waterproof, UV-resistant)
3. Quantity
4. Delivery Location (West Malaysia, East Malaysia, or Singapore)
5. Design (Do you have a design ready, or do you need design assistance?)

✦

5:41 PM • delivered

🔧 Saved infoasked = size, material, qty, location, design

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

一次问齐报价要的资料尺寸、材质、数量、送货地点、设计，5 项一次问完

不用来回问五次客户也不嫌烦

设计已经有设计，还是需要帮忙设计？

客户没回复，AI 自动跟进不会让任何一个客户就这样冷掉

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · 2cmx2cm Round shape…

Warm

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

✦

5:41 PM • delivered

🔧 Schedule follow up{"after":"24h"}

TODAY

Hi 👋 Just checking in on your car sticker enquiry. Send me the size, material, quantity,
delivery location and whether you need design help — I'll prepare the quotation right away 😊

✦

10:00 AM • delivered

🔧 Send follow up{"attempt":"1/3"}

2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist

5:43 PM

🔧 Cancel pending follow up{}

⏳ 客户一整天没回复…

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

AI 问了，客户没回系统自动排好 24 小时后跟进

隔天 AI 自动跟进语气自然，第 1 次（最多 3 次）

客户回来了自动取消后面的跟进

⚙️ 什么时候跟进、跟进几次，都可以自己设定

整理成报价单，请客户确认AI 把客户的一段话，整理成清楚的报价要求

客户状态❄️ Cold🌤 Warm🔥 Hot客户确认报价要求

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · Thank you—your quotation request…

Warm

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist

5:43 PM

Here is your car sticker quotation request summary:
• Size & shape: 2 cm × 2 cm, round
• Material: Waterproof
• Quantity: 100 pieces
• Delivery location: Ipoh, West Malaysia
• Design: Design assistance required

✦

5:43 PM • delivered

Please confirm whether these details are correct.

✦

5:43 PM • delivered

Yes

5:43 PM

Thank you—your quotation request has been submitted to our printing team.

✦

5:44 PM • delivered

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

🔧 Notify group{"channel":"staff_group"}

Hot

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

整理成报价单，请客户确认AI 把客户的一段话，整理成清楚的报价要求

客户确认报价要求✓ 客户确认无误 → 🔥 Hot

通知团队，出报价报价要求一确认，马上交给印刷团队

AI 看得懂图片、PDF、语音客户懒得打字，发语音、拍照片、丢 PDF 都可以

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · 📄 I've read your artwork file…

Hot

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

0:12

5:47 PM

🎧 Got your voice note. You want the sticker colour to match your name card — send me the artwork and we'll match it ✅

✦

5:47 PM • delivered

🖼️

logo-reference.jpg

5:48 PM

🖼️ From your reference photo the logo is dark blue + gold. Our designer will match it on the round sticker 🎨

✦

5:48 PM • delivered

PDF

logo-artwork.pdf1 page · 240 KB · pdf

5:49 PM

📄 I've read your artwork file: vector, CMYK, 300 dpi — good for printing, no redraw needed 👍

✦

5:49 PM • delivered

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

🎤 听得懂语音转成文字，记下需求

🖼️ 看得懂照片看出 logo 颜色

📄 读得懂 PDF检查 logo 原稿能不能直接印

答不到的问题，转给真人AI 不会乱答，马上标记「需要真人」并通知同事

客户状态❄️ Cold🌤 Warm🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·名片最少印几张?

Cold

Kok Yew

Bot ·名片可以印多少张?

Cold

Syafiq B

22m

Bot ·Bunting size?

Cold

Raymond

now

Bot · Wood printing with same-week…

Hot

Joanne

Bot · Audio

Cold

Lim Tong

Bot ·传单可以明天拿吗?

Warm

Rina

Bot ·Paper bag min qty?

Cold

Chee Hoe

Bot · Audio

Cold

Grace

Bot ·有 A3 海报吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

IDa93d5c07-6e12-4f8b-9c40-15b7e2d8a36…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Printing Demo

ChannelWhatsApp

Last activenow

Created7m

Thank you—your quotation request has been submitted to our printing team.

✦

5:44 PM • delivered

Can you print on wood and deliver to Singapore within the same week?

5:51 PM

Wood printing with same-week delivery to Singapore — I'd rather confirm than guess 🙏
Let me get my colleague to reply here.

✦

5:51 PM • delivered

🔧 Tagged contactadded human_needed

🔧 Pause bot{"reason":"out_of_scope"}

🔧 Notify group{"channel":"staff_group"}

Hot

Human

照真实后台画面还原

👆 点下面的卡片，放大看系统画面

客户问木板印刷、赶工期AI 不乱答，请同事来回答

系统转给真人标记需要真人、暂停 bot、通知群组

列表多了 Human 标签同事一眼就知道要接手

✓

印刷公司得到什么AI 处理大部分对话，答不到或要预约时，同事才接手

🎯 主要目标把询问，变成可以直接报价的订单服务清单、报价资料、设计稿一次收齐，团队拿到就能报价。

💬1Customer客户 WhatsApp 询问「Hi」· 下午 5:38

🗣️2AI Agent先问语言客户选 English

📋3AI Agent30 项服务一次列出客户选车镜贴纸 → Warm

🧾4AI Agent报价资料一次问齐尺寸、材质、数量、地点、设计

🔥5AI Agent确认变 Hot2 cm 圆形 · 防水 · 100 张

🎨6AI Agent读得懂设计稿检查 logo 原稿能不能直接印

🔔7Team报价要求直接交给团队群里通知，马上出报价

🏁8Result同事出报价、做设计5:44 pm 报价要求送出

⏰ 客户没回？AI 隔天自动跟进

⏱ 5:38 pm 客户询问 → 5:44 pm 报价要求送出

5:45

‹2C

Chatshero 3.0online

Yesterday

Hi5:38 pm ✓✓

Hi 👋 Welcome to Chatshero Printing — 27 years of experience, trusted by 1,000+ SMEs 🖨️5:39 pm

5:39 pm

请选择语言: 中文或 English?5:39 pm

english5:39 pm ✓✓

1. 标签 LABEL STICKER
2. 车镜贴纸 CAR STICKER
3. 户外贴纸 OUTDOOR STICKER
4. 传单 LEAFLET
5. 名片 NAME CARD
6. 会员卡 MEMBERSHIP CARD
…
27. 布条 BUNTING / BANNER
28. 销售柜台 PROMOTIONAL COUNTER
29. 帆布印刷 CANVAS PRINTING
30. 泡沫板印刷 FOAMBOARD5:40 pm

Please choose a service number from 1 to 30.5:40 pm

Car sticker5:41 pm ✓✓

Today

Hi 👋 Just checking in on your car sticker enquiry. Send me the size, material, quantity, delivery location and whether you need design help — I'll prepare the quotation right away 😊10:00 am

2cmx2cm Round shape
Waterproof
100
Ipoh
Need design assist5:43 pm ✓✓

Please confirm whether these details are correct.5:43 pm

Yes5:43 pm ✓✓

Thank you—your quotation request has been submitted to our printing team.5:44 pm

▶0:125:47 pm ✓✓

🎧 Got your voice note. You want the sticker colour to match your name card — send me the artwork and we'll match it ✅5:47 pm

🖼️logo-reference.jpg5:48 pm ✓✓

🖼️ From your reference photo the logo is dark blue + gold. Our designer will match it on the round sticker 🎨5:48 pm

PDF

logo-artwork.pdf1 page · 240 KB · pdf

5:49 pm ✓✓

📄 I've read your artwork file: vector, CMYK, 300 dpi — good for printing, no redraw needed 👍5:49 pm

Can you print on wood and deliver to Singapore within the same week?5:51 pm ✓✓

Wood printing with same-week delivery to Singapore — I'd rather confirm than guess 🙏 Let me get my colleague to reply here.5:51 pm

👤 Collins · StaffHi Raymond, Collins here 👋 Yes, we can print on wood. Same-week delivery to Singapore is possible with express shipping — quote coming shortly.5:52 pm

‹5👥

Notification group for demoChatshero Technical Support, Ma…

Today

Chatshero Tech…Tag: collins
Check: 18 Sept, 5:00 pm MYT
Total: 1 conversation5:00 pm

Chatshero Tech…

AI Agent Builder v2🔗 studio.chatshero.dev

Customer name : Raymond
Phone number : +60 11-1146 3455
Chat summary : Confirmed printing quotation request.
Reason : 🙋 Human needed · asked "Can you print on wood and deliver to Singapo…"
Chat link : studio.chatshero.dev/chat?conversationId=dc3d61bd…5:44 pm

Notification group for demonow

Chatshero Tech…: Customer name : Raymond · Chat summary : Confirmed printing quotation request…

点上面的步骤，或按 Next step，一步一步讲

整间公司都能用

不只是回客户：营销、HR、财务、管理、营运都帮得上

💬

销售与客服客户的询问，AI 一天 24 小时帮你回、帮你跟。点一个功能，看它怎么做

⚡

AI Reply：客户一问，AI 马上答半夜、周末、忙的时候，客户都不用等

1几秒内回复，一天 24 小时

2按你的产品资料回答，不乱答

3客户问完，顺便带去下一步

8 秒平均回复时间 · 示范数字

🔁

AI Follow Up：没回复的客户自动再推客户没回，AI 隔天自动跟进，不让客户冷掉

1客户没回，自动排好跟进

2语气自然，不会像群发

3客户回复了，自动停止跟进

💬 AI 问了→⏳ 一天没回→🔁 AI 自动跟进→✅ 客户回来了

🌏

Multiple Languages：中文、英文、马来文都行客户用什么语言，AI 就用什么语言回

1自动认出客户用的语言

2同一个对话里换语言也可以

3不用另外请懂三种语言的同事

🇲🇾 Bahasa Melayu🇨🇳 中文🇬🇧 English

🎤

Voice Recognition：客户发语音，AI 听得懂客户懒得打字，直接发语音也可以

1听懂语音内容

2记下客户要的东西

3一样用文字回复客户

🎧 客户说：「我要两箱芒果，这个星期五送去巴生。」

🖼️

Image Recognition：客户发图片，AI 看得懂客户拍张照，AI 就知道客户要什么

1看懂产品、尺寸、型号

2看懂截图、收据、文件

3根据照片直接报价或回答

🖼️ AI 从照片读出：195/55 R16 91V

📊

Pass Data to Sheets：资料自动写进 Google Sheets客户资料不用人手抄，自动记好

1名字、电话、需要，自动记

2同事打开 Sheet 就看到

3可以接着做报告、分析

Leads · Sep 2026

1DateNamePhoneServiceStatus

222/09Siti013-•••SofaWarm

323/09Raymond012-•••WasherHot

📰

Daily Reporting：每天自动汇报进群组每天的询问、预约、成交，自动发到 WhatsApp 群

1每天定时自动发

2数字自动统计，不用人整理

3老板和团队一起看

📊 每天晚上 9 点，AI 自动把今天的数字发到「Sales Team」群

📅

Appointment Scheduling：帮客户约时间、订位客户直接在 WhatsApp 选时间，AI 帮你约好

1只给还有空的时段

2自动确认，前一天提醒

3约好的时间自动记录

11:00 am2:00 pm ✓4:00 pm

⏰

Appointment Reminder：预约前一天自动提醒客户不会忘记，你也不用一个一个打电话

1预约前一天自动发提醒

2客户回 1 确认、回 2 改时间

3减少客户放飞机

📅 客户约好→⏰ 前一天自动提醒→✅ 确认 / 🔁 改时间

🏷️

CRM Labelling：自动分 Hot / Warm / ColdAI 看对话，自动帮客户贴标签

1刚进来 → ❄️ Cold2有兴趣、问价钱 → 🌤 Warm3要预约、要下单 → 🔥 Hot

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Sofa cleaning how much?

Cold

Hui Ling

Bot ·冷气也可以洗吗?

Cold

Azman

19m

Bot ·Dryer cleaning how much?

Cold

Raymond

now

Bot · Yes! Saturday 10 am is available…

Cold

Siti Lim

Bot · Audio

Cold

Ken Chow

Bot ·沙发清洗要多久?

Warm

Priya

Bot ·Can do this Sunday?

Cold

Yong Tai

Bot · Audio

Cold

Elaine

Bot ·有保固吗?

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Raymond

ID4d8a2c1e-7f36-4b95-a0e2-c3b91f6d2a8…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxSparkle Home Cleaning

ChannelWhatsApp

Last activenow

Created7m

4:01 PM

🔧 Tagged contactadded cold

Hi! 👋 How can we help you today?

✦

4:01 PM • delivered

How much for mattress cleaning?

4:02 PM

Queen size is RM120, king size RM150 😊

✦

4:02 PM • delivered

Can do this Saturday?

4:03 PM

Yes! Saturday 10 am is available. Shall I book it?

✦

4:03 PM • delivered

🔧 Tagged contactadded warm • removed cold

Warm

🔧 Tagged contactadded hot • removed warm

🔧 Sync lead to google sheet{"lead_potential":"hot"}

Hot

🌤 Warm

🔥 Hot

🧠

AI Assistant：Ask、Plan、Build 一句话搞定想改 AI 的回答？直接跟它讲就好，不用写程序

1Ask：问 AI 系统的问题2Plan：说出你要什么，AI 帮你规划3Build：AI 帮你改好，马上生效

✓Add sofa cleaning promo⋯

Add a promo: sofa cleaning 20% off until 31 Oct

ThinkingReading current sofa cleaning price

ExploringExplored 1 search

Understood. For sofa cleaning enquiries, the bot will quote the promo price:

Sofa cleaning promo 🎉
RM200 → RM160 (20% off)
Valid until 31 Oct 2026

After 31 Oct, the price goes back to RM200 automatically.

yes please build

ThinkingUpdating price list and promo rules

Patch knowledge_base /Services & Prices +2 -1

Patch agent.ts /sales_agent +1 -1

ExploringExplored 1 search

Built the update.
Customers asking about sofa cleaning now get RM160 until 31 Oct 2026.

Hi! Our sofa cleaning is on promo 🎉 RM160 (was RM200) until 31 Oct 😊

Ask anything...

＋ 💬 🎙 /Build ⌄ ✦ Standard ⌄ Default ⌄↑■

📣

营销 Marketing看哪个广告真正带来成交，钱花在对的地方

💸省下浪费的广告费停掉只带来联系人、没有成交的广告

🎯钱花在会成交的广告把预算加到 ROI 最高的广告

同样 3 个广告，两种看法示范数字

Meta 显示的联系人ChatsHero 追踪到的成交

Free trial offer

240

1 单

Automation video

186

3 单

2027 AI poster🏆 ROI 18.4×

4 单

💡 联系人最多的广告，不一定带来最多成交。只看 Meta 的数字，钱会花错地方。

👥

📄 Resume_Nur_Aina.pdf✅ 5/5 matched🔔 HR notified📅 Interview Thu 10 am

👥

HR招聘不用再一个一个回 WhatsApp

💰

🧾 Receipt · RM16.50📁 Drive › Receipts › 09 Sep📊 Expense Log 2026🔗 AutoCount · INV-0128

💰

财务 Finance收据、发票，在 WhatsApp 就搞定

📊

📊 Weekly report🔥 Hot 23📅 Bookings 17👥 Sales Team

📊

管理 Management老板不用追问，报告自己来

💬

🚚 Operations Team📘 Answers from your SOP⚡ Instant reply🧑‍💼 Fewer interruptions

💬

WhatsApp 群AI 也可以加进公司群组

👥

HR 招聘：AI 筛选应聘者，符合才交给 HRAI 问问题、读履历、对照公司要求，资料齐全又符合，才记进 Sheet、通知 HR 面试

📋 公司要求 · Sales Executive✅ 5/5 符合

📅销售经验 1 年以上2 yrs car sales✓

💰期望薪水 RM3,500 以内RM3,000✓

🗓️一个月内可以开工1 Nov✓

🎓学历：Diploma 或以上📄 Diploma in Business✓

🚗有驾照📄 Yes✓

💬问问题

📄读履历

✅对照要求

📊记进 Sheet

🔔通知 HR

Recruitment 2026

1NameExperienceSalaryStartEducationLicenceResumeMatchStatus

2Jason Lim1 yr retailRM2,80015 OctSPMYesResume4/5Not matched

3Kavitha R3 yrs insuranceRM3,5001 NovDegreeYesResume5/5Interview 1 Oct

4Nur Aina2 yrs car salesRM3,0001 NovDiplomaYesResume5/5HR notified

🧾

AI 收据扫描：存进 Google Drive，记录进 Google SheetWhatsApp 拍张照就好，AI 读出资料、存档、记账

Drive🔍 Search in DriveW

＋ New🏠 Home📁 My Drive💻 Computers👥 Shared with me🕒 Recent☆ Starred🗑️ Trash

My Drive › Receipts › 2026 › 09 Sep ▾

Type ▾People ▾Modified ▾Source ▾

NameOwnerLast modified ↓File size

▲2026-09-22_ShopName_RM16.50.jpgWme9:12 AM48 KB

PDF2026-09-19_TNB_RM342.10.pdfWme19 Sep 2026212 KB

▲2026-09-18_Petronas_RM95.00.jpgWme18 Sep 202661 KB

▲2026-09-16_Mr DIY_RM43.90.jpgWme16 Sep 202655 KB

Expense Log 2026

E4fxRM16.50

ABCDEF

1DateShopCategoryPaymentTotal (RM)Receipt

218/09/2026PetronasFuelCard95.00Drive link

319/09/2026TNBUtilitiesOnline342.10Drive link

422/09/2026Shop NameSuppliesCash16.50Drive link

Sep 2026Aug 2026Jul 2026

📄

WhatsApp 开发票，同步到会计系统说一句话，AI 出发票，再把资料送进会计系统

INVOICEINV-2026-0128

Bill toABC Trading Sdn Bhd

Date22 Sep 2026Due22 Oct 2026

ItemQtyPriceAmount

Birdnest Classic 100ml1035.00350.00

Delivery (West Malaysia)10.000.00

TotalRM350.00

→

AutoCount✓ 已记录

SQL Account也支持

Bukku也支持

💬 一句话开发票说客户、产品、数量就好

🧾 AI 生成发票 PDF马上可以发给客户

🔗 同步到会计系统AutoCount、SQL Account、Bukku

📊

每周团队报告，自动发到群里不用人去整理，每个星期一早上 AI 自动发到 WhatsApp 群

👥

Sales Team 📊ChatsHero AI, Collins, Jacky, You

🔍 ⋮

Monday

ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am

Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓

CollinsOn it boss 👍9:05 am

⏰ 每周自动发每星期一早上 9 点，不用人去整理

📊 数字从系统来询问、Hot lead、预约，自动统计

👥 团队一起看老板和销售在群里就能讨论跟进

💬

WhatsApp 群：AI 回答营运问题同事在群里问，AI 按公司 SOP 马上回答

🚚

Operations Team 🚚ChatsHero AI, Hafiz, Mei, You

🔍 ⋮

Today

Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm

ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm

Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm

ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm

📘 按你的 SOP 回答公司规定、流程，AI 都记得

⚡ 群里马上有答案不用等主管有空才回复

🧑‍💼 主管少被打扰重复的问题交给 AI

📣

营销：看哪个 Meta 广告真正带来成交Meta 的联系人数字不准。追踪到每个成交，才知道钱该花在哪个广告

→→

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·价钱多少？

Cold

maxisdigi050325

51m

Bot ·可以连接 Shopee 吗？

Cold

Phin

52m

Bot ·有 free trial 吗？

Cold

Steven

53m

Bot · 你目前有用过 chatbot 吗?

Cold

May Wong

53m

Bot · Audio

Cold

😊

😊 😳 ☺️

54m

Bot ·可以自动跟进吗？

Cold

Mary Chua Lee Ing

55m

Bot ·支持马来文吗？

Cold

Susan

Bot · Audio

Cold

naihlakai

Bot ·可以约 demo 吗？

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Steven

IDe183e08e-1b26-48fe-93cd-cc37664440…

InfoVariablesTagsActivity1

Paid ad

First touch Sep 23, 2026, 06:49 PM

ChatsHero

🎉 2027年，你最不能错过的不是另一个 AI 工具。
而是——
…

Ad ID

120248630034630142

View ad on Facebook ↗

▸ Full payload

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

Last active53m

Created1h

PAID ADChatsHeroView ad ↗

我想要了解【ChatsHero AI Chatbot🔥】，解锁不同的自动化功能！

6:49 PM

想了解自动化功能很好呀 😊

✦

6:49 PM • delivered

🔧 Saved infolead_source = meta_whatsapp_ad

🔧 Saved infometa_ad_id = 120248630034630142

🔧 Sync lead to google sheet{"lead_potential":"cold"}

你目前有用过 chatbot 吗?

✦

6:50 PM • delivered

① 从这个广告来

② 自动记下广告 ID

③ Meta Ad ID

ChatsHero Leads CRM

NOPQRS

1NameLast IntentFU StageLead SourceMeta Ad IDResult

2StevenFeaturesFU1 ▾meta_whatsapp_ad120248630034630142—

3ZaydanAutomationFU3 ▾meta_whatsapp_ad120248932289530142Demo booked

4Mei LingPriceFU2 ▾meta_whatsapp_ad120248530367600142—

5KelvinBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800

6AinaFeaturesFU3 ▾meta_whatsapp_ad120248932289530142—

7JasonBookingcompleted ▾meta_whatsapp_ad120248932289530142Paid · Starter RM4,200

8PriyaOtherFU2 ▾meta_whatsapp_ad120248530367600142—

9HafizBookingcompleted ▾meta_whatsapp_ad120248630034630142Paid · Growth RM7,800

LeadsAds ROI

ChatsHero Leads CRM

1AdMeta Ad IDMeta 显示联系人真正的 leads约 demo成交成交金额广告费ROI

2Automation video120248932289530142186142113RM19,800RM2,4008.3×

3Free trial offer12024853036760014224017161RM4,200RM2,6001.6×

42027 AI poster120248630034630142957494RM27,600RM1,50018.4×

💡 联系人最少的「2027 AI poster」，反而带来最多成交：ROI 18.4×。只看 Meta 的联系人数字，会把钱花错地方。

9:12

‹1AI

ChatsHero AI Assistantonline

Today

9:12 am ✓✓

Got it 👍 Cash receipt, total RM16.50 for 5 items.9:12 am

Saved it to your Google Drive and added it to the expense sheet ✅9:12 am

Invoice to ABC Trading Sdn Bhd — 10 bottles Classic @ RM35, free delivery3:05 pm ✓✓

Sure! Here's the invoice 👇3:05 pm

PDF

INV-2026-0128.pdf1 page · 38 KB · pdf

3:05 pm

Also recorded in AutoCount ✅ RM350.00, due 22 Oct. Want me to send it to the customer too?3:05 pm

Yes pls3:06 pm ✓✓

Done, sent to ABC Trading 👍3:06 pm

Hi, got stock for 195/55R16? How much?11:42 pm ✓✓

Hi! Yes we do 😊 Hankook Ventus Prime 3 is RM150 each, installation included. Want me to book you a slot?11:42 pm

Our facial promo is RM88 this month 😊 Would you like to book a slot?Yesterday

Hi Mei 👋 Just checking in — still keen on the facial promo? Only 3 slots left this week 😊10:00 am

Yes! Sat 2pm ok?10:14 am ✓✓

Sure, Sat 2 pm is yours ✅ See you!10:14 am

Boleh hantar ke Ipoh?3:10 pm ✓✓

Boleh! Penghantaran ke Ipoh percuma untuk pesanan atas RM100 😊3:10 pm

那要几天到？3:11 pm ✓✓

一般 2–3 个工作天就到 👍3:11 pm

Ok thanks!3:12 pm ✓✓

You're welcome! 😊3:12 pm

▶0:095:20 pm ✓✓

Got your voice note 👍 2 boxes of mangoes, delivered to Klang this Friday — noted!5:20 pm

2:05 pm ✓✓

That's a 195/55 R16 91V 👍 We have Hankook at RM150 and Pirelli at RM175. Which one would you like?2:05 pm

Can I have your name and phone number so our team can arrange it?11:05 am

Raymond, 012-345 678911:06 am ✓✓

Thanks Raymond, saved ✅ Our team will call you shortly.11:06 am

Can I book a facial this Saturday?9:30 pm ✓✓

Sure! Saturday we have 11 am, 2 pm or 4 pm. Which one works for you?9:30 pm

2pm9:31 pm ✓✓

Booked ✅ Sat 27 Sep, 2 pm. I'll remind you the day before 😊9:31 pm

Hi Mei 👋 Just a reminder: your facial is tomorrow, Sat 27 Sep at 2 pm 😊
Reply 1 to confirm or 2 to reschedule.Fri 2:00 pm

2Fri 2:15 pm ✓✓

No problem! Saturday we still have 11 am or 4 pm. Which one works?Fri 2:15 pm

4pmFri 2:16 pm ✓✓

Done ✅ Updated to Sat 27 Sep, 4 pm. See you!Fri 2:16 pm

Hi, I saw your job ad for Sales Executive. Still hiring?10:02 am ✓✓

Hi! Yes we are 😊10:02 am

Before I pass you to our HR, can I ask a few quick questions?10:02 am

How many years of sales experience do you have?10:02 am

2 years, car sales10:03 am ✓✓

Nice, that's relevant 👍10:03 am

What salary are you expecting, and when can you start?10:03 am

RM3,000. Can start 1 Nov10:04 am ✓✓

Noted!10:04 am

Could you send me your resume? PDF is fine 📄10:04 am

PDF

Resume_Nur_Aina.pdf2 pages · 180 KB · pdf

10:05 am ✓✓

Thanks Aina, I've gone through your resume 👀10:05 am

Diploma in Business, 2 years at Honda Klang, and you have a driving licence — great fit for this role!10:05 am

I've passed your details to our HR team. They'll WhatsApp you to arrange an interview soon 😊10:06 am

‹5👥

Operations Team 🚚ChatsHero AI, Hafiz, Mei, You

Today

Hafiz · DriverVan WXY 1234 tyre puncture at Shah Alam. What should I do?2:14 pm

ChatsHero AIStay safe first 🙏 Per our SOP:
1. Park on the shoulder, hazard lights + triangle
2. Call Tyre Rescue: 03-5510 2288
3. Snap a photo and send it here for the claim2:14 pm

Mei · AdminWhat's the cut-off for same-day delivery?2:20 pm

ChatsHero AI3 pm for Klang Valley 👍 Orders after 3 pm go out the next working day.2:20 pm

‹5👥

Marketing Team 📣ChatsHero AI, Siti, You

Monday

ChatsHero AI📣 Ads report · 15–21 Sep
🥇 Merdeka Promo — 42 leads, 9 bookings
💸 RM84 per booking
⚠️ Raya Bundle — RM230 per booking
📄 Full details in the Ads Performance sheet9:00 am

Move RM300 from Raya Bundle to Merdeka Promo 👍9:06 am ✓✓

Siti · MarketingDone, updated in Ads Manager ✅9:10 am

‹5👥

Sales Team 📊ChatsHero AI, Collins, Jacky, You

Today

ChatsHero AI📊 Daily report · Tue 23 Sep
💬 New enquiries: 21
🔥 Hot 4 · 🌤 Warm 7 · ❄️ Cold 10
📅 Bookings: 3
🙋 Handed to staff: 19:00 pm

Nice 👍 Jacky pls call the 4 hot leads tomorrow morning9:05 pm ✓✓

JackyOk boss 👍9:06 pm

‹5👥

HR Team 👥ChatsHero AI, Siti (HR), You

Today

ChatsHero AI✅ Candidate matched · Sales Executive
👤 Nur Aina · 2 yrs car sales
💰 RM3,000 · start 1 Nov
🎓 Diploma in Business · 🚗 driving licence
📄 Resume + details in the Recruitment sheet
👉 Please arrange an interview10:06 am

Ok, I'll call her today 👍10:09 am ✓✓

‹5👥

Sales Team 📊ChatsHero AI, Collins, Jacky, You

Monday

ChatsHero AI📊 Weekly report · 15–21 Sep
💬 New contacts: 128
🔥 Hot 23 · 🌤 Warm 41 · ❄️ Cold 64
📅 Bookings: 179:00 am

Good week team 💪 Collins, pls follow up the 23 hot leads today9:04 am ✓✓

CollinsOn it boss 👍9:05 am

点上面的步骤，或按 Next step，一步一步讲

客户漏斗 Lead funnel

AI 帮你过滤客户

每天很多询问，AI 筛选后，只把 Hot lead 分给同事

💬0新询问WhatsApp · FB · IG · TikTok

⚡0全部秒回一个都不漏

🧐AI 筛选分类Cold / Warm / Hot

🔥 0 Hot

🤖 AI 扫描中…

❄️ Cold 0AI 继续自动跟进

🌤 Warm 0AI 继续自动跟进

⚙️ 自动轮流分配给同事

Collins销售团队

🔥 0

🔔 New hot lead
—

Raymond销售团队

🔥 0

🔔 New hot lead
—

Mei销售团队

🔥 0

🔔 New hot lead
—

AI 帮你过滤，只把好客户交给同事

0→0

同事只需要跟进 8 个真正想买的客户，不是 42 个

1每个询问，AI 都几秒内回复

2Cold、Warm 的客户，AI 继续自动跟进，变 Hot 再交出来

3Hot lead 自动轮流分给同事，WhatsApp 马上通知

示范数字

从上到下：询问 → AI 过滤 → Hot lead → 分给同事

费用 Costs

使用前要知道的费用

两种费用：WhatsApp 讯息费 · AI 费用

ChatsHero 系统会显示还剩几小时

CONVERSATIONS

⏷1

Search contacts and messages...

Bot ·Staff · Yeepey

Cold

Zaydan

Bot ·你是不是在想这个系统…

Cold

Hippofit

Bot ·Raja uda

Cold

Jenn Wp Solution

now

Bot · AI 回复，大概多少钱？

Warm

Riverbit

Bot ·nak bagi dia go live…

Cold

William

Bot ·Our team will verify…

Warm

MyTeeMyPrint

Bot ·Staff · Yeepey

Cold

Ai follow up

Bot ·User has provided…

Cold

SMN

Bot ·Human Assistance…

Cold

Open

⚲ Events

👤 Unassigned ⌄

Assign to me

Resolve

Jenn Wp Solution

IDddeb3a0a-66fa-4f48-8d03-76dd5913c2…

InfoVariablesTagsActivity1

Basic Information

✎ Edit

InboxChatshero Sales (Hybrid)

ChannelWhatsApp

Last activenow

Created7m

PAID ADChatsHeroView ad ↗

我想了解【ChatsHero AI 回复系统】

6:33 PM

Hi Jenn! 想了解哪一方面呢？AI 回复、自动跟进，还是报价？

✦

6:33 PM • delivered

AI 回复，大概多少钱？

6:34 PM

好的，我先跟你分享我们的配套，也可以帮你约一个 demo。

✦

6:35 PM • delivered

Free to messageNo Meta charges until the window closes · until Sep 26, 2026, 06:35 PM67h left

Window closedOnly approved template messages can be sent · charged per messageTemplate

Message Jenn Wp Solution via +60 17-510 2788...Choose a template to send...

Or reply from the WhatsApp Business appSame number on your phone · no charge

放大看

Free to messageNo Meta charges until the window closes · until Sep 26, 2026, 06:35 PM67h left

Window closedOnly approved template messages can be sent · charged per messageTemplate

Message Jenn Wp Solution via +60 17-510 2788...Choose a template to send...

客户从广告来，72 小时内回复都免费。系统会显示还剩几小时，时间快到前记得跟进。

72 小时过后，只能发 template（要收费）。
或者用同一个号码的 WhatsApp Business App 回复，不收费。

马来西亚 WhatsApp 讯息费按每条送达的讯息计算 · MYR

Marketing优惠、群发、活动通知

RM 0.3467每条

Utility订单更新、预约提醒、付款确认

RM 0.0564每条

Authentication登录验证码 OTP

RM 0.0564每条

客户来讯后的回复24 小时内的回复（Service）

每月前 1,000 条免费之后 RM 0.0564 / 条

广告带来的对话Click-to-WhatsApp 广告 · 72 小时内

免费

WhatsApp Business App 回复同一个号码，用手机 app 回复

免费

2026 年 10 月 1 日起客户来讯后 24 小时内的回复开始收费，每个号码每月前 1,000 条免费。

费率参考 Meta 马来西亚 MYR 费率（2026 年 4 月 1 日起），每季可能调整，以最新公布为准。

WhatsApp Business App用手机 app 的号码，接上 ChatsHero适合：客户主动来问、讯息量不大

WhatsApp Cloud API官方接口，接上 ChatsHero适合：跑广告、客户多、要群发

讯息费

✓没有按条收费

～按条收费（template；10 月 1 日起回复每月前 1,000 条免费）

什么时候可以回

✓任何时候

～24 小时内（广告 72 小时）自由回复，之后用 template

AI 回复 · 自动跟进 · CRM

✓ChatsHero 全部功能都可以用

群发

✕不建议群发

✓可以用 template 群发给同意的客户

大量客户

✕客户很多、讯息量大，容易被封号

✓官方接口，量大也稳定

开通

✓扫 QR code 连接就可以

～需要 Meta 商业账号设定（ChatsHero 协助）

两个都能做 AI 自动化，差别在：群发和客户量客户不多、不需要群发 → WhatsApp Business App 就够用，省下讯息费。要跑广告、群发、客户量大 → 用 Cloud API 更安全。

5:45

‹J

Jaya Tyre & Serviceonline

Today

请问 195/55R16 还有货吗？多少钱？4:30 pm ✓✓

生成中…4:30 pm

点气泡可以改字，费用马上更新

这一条 AI 回复按 GPT-6 Luna 计算

客户讯息0

AI 要读的资料（知识库 + 对话记录）0

AI 写的回复0

合计 tokens0

RM 0.0000≈ 0 仙

每个客户平均 AI 回复几条8

每个月新客户500

每个客户（平均）RM 0.00

每个月估计RM 0

费率设定（OpenAI 公布价，可以改）

AI 每次回复要读的资料tokens读取费率 · 每 1M tokensUSD回复费率 · 每 1M tokensUSD汇率 · 1 USD =RM

AI 每次回复，都要先读你的资料和对话记录，再写回复。字越多、资料越长，费用越高；读语音、图片、PDF 也会多用一些。

在计算器里打字，马上看到费用

配套 Plans

配套价格

Starter

刚开始用 AI 客服的小团队

RM350/月

年付 · 省 20%

1 个 Bot
1,000 Monthly Active Contacts
4 个登入用户
不限讯息和群发

全马来西亚
做得最多行业的
AI Chatbot

Top 1 AI chatbot in Malaysia —— 最多行业的实战 portfolio，而且每一个都做出结果。

0+马来西亚中小企业在用

0+行业做出结果

MDEC认证

零售餐饮汽车服务美容电子教育房地产清洁服务网店电商印刷

培训课堂 · 手把手教你上手

客户分享 · 每一个行业都真的做过

真实客户，真实结果

名额有限 · Limited slots

介绍生意给我们
月费可以自己赚回来

每成功介绍一家公司，只要对方还在用，你每个月都拿 20% 现金。没有上限。

01拿链接你的专属 referral link

02分享出去发给朋友、发去群组

03朋友注册付款并使用满 30 天

04每月收钱只要对方还在用

现金 20%累积到 RM200 就可以提款

收入计算器

你自己的配套

你介绍了几家公司？

StarterRM350/月 · 你拿 RM70

GrowthRM650/月 · 你拿 RM130

WE-DORM950/月 · 你拿 RM190

你每个月拿RM 0一年 RM 0

抵扣你的月费0%

按 + / − 看你每个月可以拿多少

你的 AI 方案

你的生意，AI 会这样帮你

1公司名字

2客户在跑的 Facebook 广告在 facebook.com/ads/library 搜他们的 page，截图或复制广告文字

Ctrl+V 直接贴上截图或拖进来、点这里选图片还没有截图

最快的方法在广告库页面按 Ctrl+A 全选、Ctrl+C 复制，再贴到下面

没有 AI？手动输入产品

客户专属的 AI 流程放进广告截图，按「生成 AI 流程」

根据客户正在跑的广告，画出他们的 AI 流程

开始之前，先了解一下您的生意

先了解您的生意

What industry are you in?

Are you currently using any AI Chatbot?

Channels

所有渠道，一个系统

问题不在 AI，在于你用的是哪一代

Keyword-based关键字

Knowledge-base AI知识库

AI Agent智能代理

Smart Inbox

AI 帮你整理每一个客户

AI Training

像聊天一样，训练你的 AI

Auto Flow

建好之后，流程自动拉好

Industry Demos

选一个行业，看 AI 怎么做

Car Tyre Demo

轮胎店 AI，从头到尾怎么做

Property Demo

房地产 AI：从 Cold 到 Hot lead

Eyebrow Demo

绣眉店 AI：从询问到预约

Cleaning Demo

清洁服务 AI：拍照就报价

Car Accessories Demo

汽车配件 AI：按车型推荐

E-commerce Demo

网店 AI：从介绍到下单

Phone Instalment Demo

手机分期 AI：从查资格到申请

Printing Demo

印刷服务 AI：从选服务到报价

整间公司都能用

不只是回客户：营销、HR、财务、管理、营运都帮得上

AI 帮你过滤客户

每天很多询问，AI 筛选后，只把 Hot lead 分给同事

使用前要知道的费用

两种费用：WhatsApp 讯息费 · AI 费用

配套价格

全马来西亚做得最多行业的AI Chatbot

介绍生意给我们月费可以自己赚回来

你的生意，AI 会这样帮你

您的情况

.

开始之前，
先了解一下您的生意

问题不在 AI，
在于你用的是哪一代

全马来西亚
做得最多行业的
AI Chatbot

介绍生意给我们
月费可以自己赚回来